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Building a Chain of Customers: Linking Business Functions to Create the World Class Company - Hardcover
Synopsis
Building on two previous works, "Japanese Manufacturing Techniques" and "World Class Manufacturing" - the latter regarded by the prestigious journal "Quality Progress" as a "milestone in the second Industrial Revolution" - Richard Schonberger introduces a new concept. He argues that each of the four main business functions - design, manufacturing, accounting, and marketing - becomes a "customer" for the other three and that the many links between and within departments form a continuous "chain of customers" that extends to those who buy the product. Through hundreds of real company examples of the customer chain of action, Dr Schonberger shows how it quickens response rates, increases product quality, lowers costs, adds greater flexibility to change volume and product mix and takes sales away from the laggard competition.
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About the Author
Richard J. Schonberger, author of the bestselling Japanese Manufacturing Techniques, World Class Manufacturing, and World Class Manufacturing Casebook (also from The Free Press), is a world-renowned authority on production and manufacturing. President of the consulting firm Schonberger & Associates, Inc., in Seattle, Washington, he was formerly George Cook Professor of Management at the University of Nebraska.
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Building a Chain of Customers: Linking Business Functions to Create the World Class Company
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Hardcover. Condition: Very Good. Building a Chain of Customers: Linking Business Functions to Create the World Class Company This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780029279915
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Building a Chain of Customers: Linking Business Functions to Create the World Class Company
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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780029279915
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hardcover. Condition: Very Good. All orders are dispatched within one working day from our UK warehouse. We've been selling books online since 2004! We have over 750,000 books in stock. No quibble refund if not completely satisfied. Seller Inventory # mon0007482459
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Building a Chain of Customers: Linking Business Functions to Create the World Class Company
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Building a Chain of Customers : Linking Business Functions to Create the World Class Company
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Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,750grams, ISBN:0029279917. Seller Inventory # 9099151
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Building a Chain of Customers: Linking Business Functions to Create the World Class Company
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Hardcover. Condition: Très bon. Ancien livre de bibliothèque. Couverture différente. Edition 1990. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Different cover. Edition 1990. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # F-291-565
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Building a Chain of Customers
Seller: Hamelyn, Madrid, M, Spain
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Condition: Muy bueno. : En este libro, Richard Schonberger presenta un nuevo concepto donde cada una de las cuatro funciones principales de una empresa (diseño, fabricación, contabilidad y marketing) se convierte en un 'cliente' para las otras tres. Los numerosos enlaces entre departamentos forman una 'cadena de clientes' que se extiende a quienes compran el producto. A través de cientos de ejemplos de empresas reales, el autor muestra cómo esta cadena de acción acelera las tasas de respuesta, aumenta la calidad del producto, reduce los costos y agrega una mayor flexibilidad para cambiar el volumen y la combinación de productos. EAN: 9780029279915 Tipo: Libros Categoría: Negocios y Economía Título: Building a Chain of Customers Autor: Richard J. Schonberger Editorial: The Free Press Idioma: en Páginas: 349 Formato: tapa dura. Seller Inventory # Happ-2024-04-17-b509ea3a
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Building a Chain of Customers : Linking Business Functions to Create the World Class Company
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Building a Chain of Customers : Linking Business Functions to Create the World Class Company
Seller: Better World Books, Mishawaka, IN, U.S.A.
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Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # GRP17550594
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