Argues that the demand for more and quicker responsiveness to customers, market, product and process changes means there are few "routine" technologies left to manage. The modern line manager must instead be a "working leader", who knows the system inside out and is comfortable with fluidity.
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Leonard R. Sayler is Senior Rcscarch Scientist at the Corder for Creative Leadership and Professor Emeritus, Graduate School of Business at Columbia University. His consulting has focused largely on leadership in technology implementation, His many books arc. translated into eight languages and he is a Fellow of the American Anthropological Association.
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Seller: Wonder Book, Frederick, MD, U.S.A.
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