Johnson argues that top-down, management-accounting oriented organizations are no longer equipped to be competitive in modern business. Management teams with access to information about global competition, responsive to customers and quick to deliver should form the main impetus of the modern business. Johnson shows how radical overhauls based on such principles at companies such as Genral Electric, Eastman Kodak and Harley Davidson have achieved positive results.
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Steven C. Wheelwright co-author, "Revolutionizing Product Development" and "Dynamic Manufacturing" This outstanding work will be of tremendous value to managers. It provides a whole new frame of reference focused on what they care most about -- competitive advantage.
William A. Golomski President, W. A. Golomski & Associates Provides new approaches and methods needed for managers at all levels to jump start the journey of continuous improvement.
Alfred M. King Senior Vice President, Valuation Research Corporation "Relevance Lost" by Johnson and Kaplan was the key accounting book of the 1980s. "Relevance Regained" will be the seminal volume of the 1990s.
Harry V. Roberts Graduate School of Business, University of Chicago A very important contribution to Total Quality Management...ranks with Schonberger, Ishikawa, Deming, Shingo, Ohno, Box, and Juran.
Thomas M. O'Brien former manager, Product Management Programs, General Electric Co. In their search for companies that are making fundamental improvements, Wall Street analysts would be wise to understand Johnson's message.
Thomas J. Murrin Dean, School of Business Administration, Duquesne University, and former President, Energy and Advanced Technology Group, Westinghouse Electric Co. Very timely -- and positively impactful!
Richard J. Schonberger author, "Building a Chain of Customers" Johnson's prescriptions for sharp course corrections are right on target.
James M. Hurd President/CEO, Planar Systems, Inc. Articulates the fundamental changes that U.S. managers must lead to reverse the free-fall in American industrial competitiveness.
H. Thomas Johnson is Professor of Business Administration at Portland State University in Oregon and Distinguished Consulting Professor of Sustainable Business at Bainbridge Graduate Institute in Washington. He co-authored Relevance Lost: The Rise and Fall of Management Accounting, which is considered one of the most influential management books of the twentieth century by the Harvard Business Review.
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