Items related to Service Operations Management
Synopsis
Used book in good condition, due to its age it could contain normal signs of use
"synopsis" may belong to another edition of this title.
Synopsis
Emphasizing a strong managerial orientation, this text explores service operations. It clearly differentiates service operations issues from those associated with manufacturing, while showing how common aspects of various services allow them to benefit from similar types of analysis. Centring its discussion on the "service encounter" and its supporting elements, the text describes how the encounter can be supported and efficiency maximized with both quantitative and qualitative tools. It is designed for undergraduate, postgraduate and MBA level service operations courses.
"About this title" may belong to another edition of this title.
Search results for Service Operations Management
Stock Image
Service Operations Management
Published by
Prentice Hall (Higher Education Division, Pearson Education), 1995
ISBN 10: 002406811X
ISBN 13: 9780024068118
Used
Hardcover
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Hardback. Condition: Good. Seller Inventory # 00096433895
Stock Image
Service Operations Management
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G002406811XI2N00
Stock Image
Service Operations Management
Published by
Prentice Hall (Higher Education Division, Pearson Education), 1995
ISBN 10: 002406811X
ISBN 13: 9780024068118
Used
Hardcover
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 4 out of 5 stars
Hardback. Condition: Good. Seller Inventory # CIN002406811XG
Seller Image
Service Operations Management
Seller: Aspen Book Co., Denver, CO, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. This hardcover edition of Service Operations Management is in good condition. The cover shows minimal wear with no significant marks or damage. There is no dust jacket. The spine and binding are intact and sturdy, ensuring the book's longevity for continued use. no dust jacket present (hardcover). Seller Inventory # A27-B7-IAB-DRJ-0093
Stock Image
Service Operations Management
Seller: Ammareal, Morangis, France
Seller rating 5 out of 5 stars
Hardcover. Condition: Très bon. Ancien livre de bibliothèque. Edition 1995. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1995. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # F-280-709