Implementing Total Quality - Softcover

Goetsch, David L.; Davis, Stanley

Softcover

ISBN 10: 0023442247 ISBN 13: 9780023442247

Publisher: Pearson, 1995

Synopsis

For freshman/sophomore level courses in Industrial Technology, Industrial Management, Manufacturing Technology and Business.

A practical new handbook that shows students, step-by-step, how to implement a total quality approach to management in business and industry organizations. Coverage enumerates a 20-step process for implementing a total quality approach...a process that encompasses every element of total quality management in a coherent format that provides a rationale for both the big picture of implementation and the specific details. The text's building block approach includes two master case studies that follow two representative companies through the entire implementation process until one company fails at Total Quality Management and one company succeeds.

About this title

Synopsis

This is a practical handbook that shows students, step-by-step, how to implement a total quality approach to management in business and industry organizations. Coverage enumerates a 20-step process for implementing a total quality approach - a process that encompasses every element of total quality management in a coherent format that provides a rationale for both the big picture of implementation and the specific details. The text's building block approach includes two master case studies that follow two representative companies through the entire implementation process until one company fails at Total Quality Management and one company succeeds.

Edition details

• Publisher: Pearson
• Publication date: 1995
• Language: English
• ISBN 10: 0023442247
• ISBN 13: 9780023442247
• Binding: Paperback
• Number of pages: 448