Items related to Customer Intimacy
Bestselling author of The Discipline of Market Leaders shows how companies can profit from establishing closer, more co-operative customer-supplier relationships.
One in three market-leading companies is making the most of ‘customer intimacy’ – when suppliers and customers work together as if they were two different aspects of the same organization, jointly pursuing mutual success.
Wiersema is a leading business strategist and consultant to high-performing companies. He describes how customer intimacy works, how to implement it and what pitfalls to look out for, and illustrates with examples from the top companies, including:
Black & Decker, British Airways, Chrysler, Colgate-Palmolive, Fisher-Price, IBM, Levi Strauss, Microsoft, Procter & Gamble, Xerox and many more.
"synopsis" may belong to another edition of this title.
Product Description:
RO80205110. CUSTOMER INTIMACY - PICK YOUR PARTNERS - SHAPE YOUR CULTURE - WIN TOGETHER. 1998. In-8. Broché. Bon état, Couv. convenable, Dos satisfaisant, Intérieur frais. 221 pages. OUVRAGE EN LANGUE ANGLAISE.. . . . Classification Dewey : 420-Langue anglaise. Anglo-saxon
Review:
‘A brilliant concept... a brilliant book... a mother lode of useable ideas’
Tom Peters
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- PublisherHarperCollins Business
- Publication date2002
- ISBN 10 0006388396
- ISBN 13 9780006388395
- BindingPaperback
- Number of pages240
- Rating
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Customer Intimacy
Published by
HarperCollins Business
(1997)
ISBN 10: 0006388396
ISBN 13: 9780006388395
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Customer Intimacy
Published by
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(1997)
ISBN 10: 0006388396
ISBN 13: 9780006388395
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Book Description Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR002635526
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Customer Intimacy
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HarperCollins Business
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ISBN 10: 0006388396
ISBN 13: 9780006388395
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Book Description paperback. Condition: Good. All orders are dispatched the following working day from our UK warehouse. Established in 2004, we have over 500,000 books in stock. No quibble refund if not completely satisfied. Seller Inventory # mon0006915379
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Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together
Published by
HarperCollins
(1998)
ISBN 10: 0006388396
ISBN 13: 9780006388395
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Book Description Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,250grams, ISBN:9780006388395. Seller Inventory # 9441211
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Customer Intimacy
Published by
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(2002)
ISBN 10: 0006388396
ISBN 13: 9780006388395
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Book Description paperback. Condition: Fair. Wear present.Discolouration present.Fold creasing present.Foxing.Scruff marks and small marks present on the front cover and back cover.Scruff mark present at the sides of pages.Small mark present on a few pages. Slight tearing present.Small dent marks present on the front and back cover.Small stain marks present on the front cover and back cover, at the sides of a few of the pages. Seller Inventory # E0207998
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Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together
Published by
HarperCollins Business
(1998)
ISBN 10: 0006388396
ISBN 13: 9780006388395
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paperback
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Book Description paperback. Condition: Good. Book is in good condition. Slight discolouration to the pages. Seller Inventory # G0217747
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