Benchmarking: Adding Distinctive Value to Every Aspect of Your Business (Coopers & Lybrand Performance Solution S.) - Softcover

McNair, Carol J.; Leibfried, Kathleen H.J.

 
9780004990064: Benchmarking: Adding Distinctive Value to Every Aspect of Your Business (Coopers & Lybrand Performance Solution S.)
Softcover
ISBN 10: 0004990064 ISBN 13: 9780004990064
Publisher: Longman Higher Education, 1994

Synopsis

Benchmarking is a way for a company to achieve a state of continuous improvement, judging every aspect of its product against the top competitors in order to beat "the best of the best". This book shows how it can be applied throughout every aspect of business, including internal functions such as customer support, purchasing, accounts payable, MIS and other areas. The book features special blueprints based on Coopers and Lybrand's consulting experience for implementing, managing and evaluating a benchmarking programme.

"synopsis" may belong to another edition of this title.

Publisher
Longman Higher Education
Publication date
1994
Language
English
ISBN 10 
0004990064
ISBN 13 
9780004990064
Binding
Paperback
Number of pages
256