- Softcover
- New

Seller: PBShop.store UK, Fairford, GLOS, United KingdomPBShop.store UK
AbeBooks seller since June 11, 1999
Condition: New
£ 20.81
Quantity: Over 20 available
Add to basketItem description from seller
New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Seller Inventory # L0-9798218211912
- Title
- From The 911 Files
- Author
- Anhalt, Jackson
- Publisher
- Draft2digital
- Publication year
- 2023
- Condition
- New
- Binding
- PAP
- Language
- English
- ISBN 13
- 9798218211912
- Item weight
- 336 grams
The phone rings. You have no idea whether someone is dying, someone is dangerous, or someone is furious because McDonald’s ran out of fries.
You answer it anyway.
“Engagingly captures the anything-goes nature of emergency services work.”
—Kirkus Reviews
Behind every police pursuit, house fire, overdose, missing child, domestic disturbance, and medical emergency is a voice most people will never see.
The 911 dispatcher.
In From the 911 Files: True Crime Confessions from Behind the Phone, Jackson Anhalt takes readers inside the communications center, where tragedy and absurdity can arrive on the same line within seconds of each other.
There are murders.
Suicidal callers.
Children trying to find help.
Plane crashes, pursuits, domestic violence, bizarre deaths, and calls that continue to echo long after the headset comes off.
There are also angry cats, alleged UFOs, suspicious raccoons, people calling 911 over things that are absolutely not emergencies, and coworkers who have learned that sometimes the only way to survive the darkness is to laugh directly at it.
Because dispatchers don't get to choose what comes through the phone.
They only get to decide what happens next.
Drawing from events during Anhalt's years as a 911 dispatcher, with names, dates, and locations changed to protect the people involved, From the 911 Files combines true-crime accounts, emergency-service realities, dark humor, and an insider's explanation of a profession most people know only as a voice on the other end of the line.
Discover what happens when:
- A routine call becomes a murder investigation.
- A silent 911 call may be the only warning that someone is in danger.
- A child has to become the dispatcher’s only source of information.
- Officers, firefighters, medics, and dispatchers must coordinate while everything is going wrong.
- Technology cannot do nearly as much as television has taught us to believe.
- The person answering the phone has to remain calm while someone else’s world falls apart.
Anhalt also pulls back the curtain on the dispatch center itself: the mandatory overtime, split-second decisions, responder safety, gallows humor, friendships forged through chaos, calls that become impossible to forget, and the strange emotional whiplash of helping save a life before taking a barking-dog complaint two minutes later.
911 dispatchers hear people on the worst days of their lives. Then the phone rings again.
Funny, disturbing, compassionate, and sometimes unbelievable, From the 911 Files is an unfiltered look at the people who answer when the rest of us need help.
The calls may end. The voices don't always leave with them.
Praise for From the 911 Files“Told in the honest, dry wit of someone who has been there… Full of heart, gritty truth, and enough humor to soften the blow.”
—Cheree Alsop, bestselling author
“An absolute page turner… It’s so much more than 911 dispatching.”
—Miranda Levi, award-winning author
"Synopsis" may belong to another edition of this title.
PBShop.store UK
Fairford, GLOS, United Kingdom
AbeBooks seller since June 11, 1999
Shipping rates from United Kingdom to U.S.A.
| Item | 10 to 20 business days | 10 to 20 business days |
|---|---|---|
| First item | £ 4.16 | £ 4.16 |
Payment methods
Store description
**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.…
Specialty
Hardbacks, PaperbacksSeller's business information
Pbshop.co.uk
Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, United Kingdom GL7 4BX
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You have the right to withdraw from this contract within 14 days without giving any reason.
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