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This item is in overall good condition. Covers and dust jackets are intact but may have minor wear including slight curls or bends to corners as well as cosmetic blemishes including stickers. Pages are intact but may have minor highlighting writing. Binding is intact; however, spine may have slight wear overall. Digital codes may not be included and have not been tested to be redeemable and or active. Minor shelf wear overall. Please note that all items are donated goods and are in used condition. Orders shipped Monday through Friday! Your purchase helps put people to work and learn life skills to reach their full potential. Orders shipped Monday through Friday. Your purchase helps put people to work and learn life skills to reach their full potential. Thank you! Seller Inventory # 466SUS0037Z5
Some organizations perform better than others, despite facing comparable opportunities and circumstances, says Jim Collins, best-selling author of Good to Great and Built to Last, in his foreword to 7 Measures of Success. He goes on to say that, every association can deliver better results to its members. And that was the intent behind the rigorous multiyear study carried out by the ASAE and The Center for Association Leadership: to identify the factors that set great associations apart from the rest. Using the matched-pair research methodology pioneered by Jim Collins and his partner Jerry Porras, the research group compared 15 years worth of data from nine pairs of associations to uncover seven commitments consistently honored by the great associations that set them apart from the merely good: A customer service culture Alignment of products and services with mission Data-driven strategies Dialogue and engagement CEO as a broker of ideas Organizational adaptability Alliance building. With the purpose of providing readers guidance and inspiration to reach new heights, the book presents the research on these seven factors with stories, data, and analysis. The result is a thorough-going exploration of what it takes to make a good association into a great one.
Title: 7 Measures of Success: What Remarkable ...
Publisher: American Management Press
Publication Date: 2006
Binding: Hardcover
Condition: good