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Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to:
About the Author: Corey Sandler is the author of more than 160 books on business, travel, and computer topics. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. Janice Keefe is the co-author of 1001 Letters for All Occasions, Performance Appraisals That Work, and the Performance Appraisals Phrase Book.
Title: 500 Letters for Difficult Situations: ...
Publisher: Adams Media
Publication Date: 2010
Binding: Soft cover
Condition: Very Good