500 Letters for Difficult Situations: Easy-to-Use Templates for Challenging Communications. This item is unavailable.500 Letters for Difficult Situations: Easy-to-Use Templates for Challenging Communications

Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to:

• Express sympathy for the bereaved
• Explain why a relationship isn't working
• Offer condolences for those who are going through a divorce
• Give a notice of termination from employment
• Reprimand an employee for poor performance

500 Letters for Difficult Situations ensures that you know what to say and how to say it.

Corey Sandler is the author of more than 160 books on business, travel, and computer topics. He has served as the editor-in-chief of two national magazines and as a correspondent for the Associated Press and Gannett Newspapers. Janice Keefe is the co-author of 1001 Letters for All Occasions, Performance Appraisals That Work, and the Performance Appraisals Phrase Book.