Product Type
Condition
Binding
Collectible Attributes
Free Shipping
Seller Location
Seller Rating
Published by McGraw-Hill Education, 1996
ISBN 10: 0070782504ISBN 13: 9780070782501
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
More buying choices from other sellers on AbeBooks
Used offers from £ 3.30
Published by McGraw-Hill Ryerson Higher Education, 2007
ISBN 10: 0070964521ISBN 13: 9780070964525
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Good. Used book that is in clean, average condition without any missing pages.
More buying choices from other sellers on AbeBooks
Used offers from £ 3.36
Published by McGraw Hill Education (India) Privet Limited, 2013
ISBN 10: 1259026817ISBN 13: 9781259026812
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.
Book
paperback. Condition: Very Good. Has some shelf wear, highlighting, underlining and/or writing. Great used condition. A portion of your purchase of this book will be donated to non-profit organizations.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders.
More buying choices from other sellers on AbeBooks
New offers from £ 18.56
Used offers from £ 1.76
Also find Softcover
Published by McGraw-Hill Education, 2012
ISBN 10: 0078112052ISBN 13: 9780078112058
Seller: Zoom Books Company, Lynden, WA, U.S.A.
Book
Condition: Good. Book is in good condition and may contain underlining or highlighting and minimal wear. The book can also include library labels. May not contain miscellaneous items (toys, dvds, etc). We offer 100% money back guarantee and fast customer support.
Published by Tata Mcgraw Hill
ISBN 10: 0070530424ISBN 13: 9780070530423
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Paperback. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 1.01.
Published by Marketing Science Institute, 2004
ISBN 10: 0965711439ISBN 13: 9780965711432
Seller: Goodwill, Brooklyn Park, MN, U.S.A.
Book
Condition: VeryGood.
More buying choices from other sellers on AbeBooks
New offers from £ 8.24
Used offers from £ 2.19
Also find Softcover
Published by McGraw-Hill/Irwin, 2008
ISBN 10: 0073380938ISBN 13: 9780073380933
Seller: BookHolders, Towson, MD, U.S.A.
Book
Condition: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: fifth ] Publisher: McGraw-Hill/Irwin Pub Date: 5/23/2008 Binding: Hardcover Pages: 736 fifth edition.
More buying choices from other sellers on AbeBooks
New offers from £ 27.65
Used offers from £ 1.99
Also find Hardcover
Published by Irwin/McGraw-Hill, 2005
ISBN 10: 0072961945ISBN 13: 9780072961942
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 3.25.
More buying choices from other sellers on AbeBooks
New offers from £ 16.71
Used offers from £ 5.58
Also find Hardcover
Published by Irwin/McGraw-Hill, 2002
ISBN 10: 0072471425ISBN 13: 9780072471427
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Hardcover. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 3.25.
More buying choices from other sellers on AbeBooks
New offers from £ 18.18
Used offers from £ 7.32
Also find Hardcover
Published by McGraw-Hill Higher Education 01/07/2005, 2005
ISBN 10: 0071244964ISBN 13: 9780071244961
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
More buying choices from other sellers on AbeBooks
New offers from £ 52.50
Used offers from £ 3.39
Also find Softcover
Published by McGraw-Hill Education - Europe, United Kingdom, London, 2000
ISBN 10: 0071169946ISBN 13: 9780071169943
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Advanced economies of the world are dominated by services, even manufacturing companies recognize that service provides sustainable competitive advantages. This text focuses on customer expectations in order to help companies develop and deliver a service that the customer will value. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
More buying choices from other sellers on AbeBooks
Used offers from £ 3.16
Published by McGraw Hill Higher Education 01/08/2002, 2002
ISBN 10: 0071199144ISBN 13: 9780071199148
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Published by McGraw-Hill Education (ISE Editions), 1996
ISBN 10: 0071148817ISBN 13: 9780071148818
Seller: Reuseabook, Gloucester, GLOS, United Kingdom
Book
Paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner.
More buying choices from other sellers on AbeBooks
Used offers from £ 2.30
Published by McGraw Hill (edition 7), 2017
ISBN 10: 1259867013ISBN 13: 9781259867019
Seller: BooksRun, Philadelphia, PA, U.S.A.
Book
Loose Leaf. Condition: Good. 7. Ship within 24hrs. Satisfaction 100% guaranteed. APO/FPO addresses supported.
More buying choices from other sellers on AbeBooks
New offers from £ 85.61
Used offers from £ 9.93
Also find Softcover
Published by McGraw Hill, 2017
ISBN 10: 0078112109ISBN 13: 9780078112102
Seller: Indiana Book Company, Marion, IN, U.S.A.
Book
Condition: Good. Ships same or next business day with delivery confirmation. Good condition. May or may not contain highlighting. Expedited shipping available.
Published by McGraw-Hill
ISBN 10: 0071263934ISBN 13: 9780071263931
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.7.
More buying choices from other sellers on AbeBooks
New offers from £ 21.96
Used offers from £ 11.21
Also find Softcover
Published by McGraw Hill Higher Education, 2008
ISBN 10: 0077107950ISBN 13: 9780077107956
Seller: Ammareal, Morangis, France
Book
Softcover. Condition: Bon. Légères traces d'usure sur la couverture. Edition 2008. Ammareal reverse jusqu'à 15% du prix net de ce livre à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Edition 2008. Ammareal gives back up to 15% of this book's net price to charity organizations.
Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Published by McGraw-Hill/Irwin, 1999
ISBN 10: 0072312211ISBN 13: 9780072312218
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
More buying choices from other sellers on AbeBooks
New offers from £ 52.77
Used offers from £ 13.17
Also find Hardcover
Published by The McGraw-Hill Company, 2008
ISBN 10: 0070700990ISBN 13: 9780070700994
Seller: Books Puddle, New York, NY, U.S.A.
Book
Condition: Used. pp. 763.
More buying choices from other sellers on AbeBooks
Used offers from £ 12.57
Published by McGraw Hill Higher Education, 2012
ISBN 10: 007108696XISBN 13: 9780071086967
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.6.
More buying choices from other sellers on AbeBooks
New offers from £ 48.98
Used offers from £ 16.36
Also find Softcover
Published by Mc Graw Hill Education (Uk), 2016
ISBN 10: 007716931XISBN 13: 9780077169312
Seller: medimops, Berlin, Germany
Book
Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
More buying choices from other sellers on AbeBooks
New offers from £ 64.49
Used offers from £ 9.12
Also find Softcover
Published by McGraw-Hill, 2009
Seller: Anybook.com, Lincoln, United Kingdom
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1300grams, ISBN:
ISBN 10: 1259867099ISBN 13: 9781259867095
Seller: BookHolders, Towson, MD, U.S.A.
Book
Condition: Very Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Seventh ] Publisher: McGraw Hill Pub Date: 3/13/2017 Binding: Access Code Pages: 1 Seventh edition.
Published by McGraw-Hill College
ISBN 10: 1260083527ISBN 13: 9781260083521
Seller: TextbookRush, Grandview Heights, OH, U.S.A.
Condition: Very Good. Softcover, International Edition. This is an International Edition.
More buying choices from other sellers on AbeBooks
New offers from £ 74.80
Used offers from £ 36.58
Also find Softcover
Hardcover. Condition: new. New Copy. Customer Service Guaranteed.
Published by McGraw Hill Learning, 2023
ISBN 10: 1260564134ISBN 13: 9781260564136
Seller: A Team Books, Conway, AR, U.S.A.
Book
printed_access_code. Condition: New. Brand New! Proven Seller with Excellent Customer Service. Choose expedited shipping and get it FAST.
Published by Campus Verlag Gmbh, 1992
ISBN 10: 3593344645ISBN 13: 9783593344645
Seller: BUCHSERVICE / ANTIQUARIAT Lars Lutzer, Wahlstedt, Germany
Book
Hardcover. Condition: gut. 1992. Aufgrund der individuell unterschiedlichen Erwartungshaltungen und -maßstäbe der Kunden bzw. der dort handelnden Personen (zum Beispiel die Mitglieder eines buying-centers oder eines Projektteams beim Kundenunternehmen) sind auch erhebliche Unterschiede in der Auswirkung auf die Wahrnehmung der vom liefernden Unternehmen gebotenen Leistung zu erwarten. So sind beispielsweise Kunden mit einem durchweg hohen Erwartungsniveau weitaus schwieriger zufriedenzustellen als Kunden mit einem niedrigeren Erwartungsniveau. Die Erwartungen eines Kunden im business to business-Marketing können im wesentlichen durch die folgenden Faktoren geprägt werden Qualitätsservice. Was Ihr Kunden erwarten - was Sie leisten müssen. [Gebundene Ausgabe] Valerie A. Zeithaml (Autor), A. Parasuraman (Autor), Leonard L. Berr ISBN-10 3-593-34464-5 / 3593344645 ISBN-13 978-3-593-34464-5 / 9783593344645 Qualitätsservice Übersetzer J H Rastalsky Maße 228 x 152 mm Einbandart gebunden Kundendienst Kundendienst Assistance Kundenzufriedenheit CRM Customer Relations Customer Relationship Management Dientsleistungen Services Qualitaetsservice Was Ihr Kunden erwarten - was Sie leisten muessen. Der Kunde muß erhalten, was er wuenschen darf Qualitätsservice. Was Ihr Kunden erwarten - was Sie leisten müssen. Der Kunde muss erhalten, was er wünschen darf In deutscher Sprache. 240 pages.
Published by McGraw-Hill Education 2023-03-06, New York, 2023
ISBN 10: 1266287159ISBN 13: 9781266287152
Seller: Blackwell's, London, United Kingdom
Book
paperback. Condition: New.
More buying choices from other sellers on AbeBooks
New offers from £ 50.17
Used offers from £ 67.43
Also find Softcover
Published by McGraw-Hill Education 2020-10-07, London, 2020
ISBN 10: 1526847809ISBN 13: 9781526847805
Seller: Blackwell's, London, United Kingdom
Book
paperback. Condition: New. Language: English.
More buying choices from other sellers on AbeBooks
New offers from £ 56.99