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Published by Oxford University Press, 1996
ISBN 10: 0194371484ISBN 13: 9780194371483
Seller: ZBK Books, Carlstadt, NJ, U.S.A.
Book
Condition: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
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Published by McGraw Hill Higher Education, 2004
ISBN 10: 0077107942ISBN 13: 9780077107949
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Published by McGraw-Hill Education, 2000
ISBN 10: 0077097483ISBN 13: 9780077097486
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Published by Prentice Hall, 1995
ISBN 10: 0023905638ISBN 13: 9780023905636
Seller: HPB-Red, Dallas, TX, U.S.A.
Book
Hardcover. Condition: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Published by Oxford University Press, 2009
ISBN 10: 0199557446ISBN 13: 9780199557448
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Published by Oxford University Press, 2003
ISBN 10: 0199266271ISBN 13: 9780199266272
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Published by Prentice Hall, 1990
ISBN 10: 0130590568ISBN 13: 9780130590565
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.65.
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Published by Mcgraw Hill College, 1998
ISBN 10: 0077094344ISBN 13: 9780077094348
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
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Published by McGraw-Hill Higher Education 01/12/2007, 2007
ISBN 10: 0077116275ISBN 13: 9780077116279
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Published by McGraw-Hill Higher Education 01/12/2008, 2008
ISBN 10: 007711972XISBN 13: 9780077119720
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Published by McGraw-Hill Higher Education 01/01/2011, 2011
ISBN 10: 0077129512ISBN 13: 9780077129514
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Published by McGraw-Hill Education - Europe, United States, 1994
ISBN 10: 0077077466ISBN 13: 9780077077464
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Principles of Services Marketing provides a comprehensive coverage of the issues involved in effective marketing within this highly varied and dynamic sector of the economy. The service sector is clearly differentiated from the primary and manufacturing sectors and its special characteristics addressed. These characteristics include: The central importance of personnel management in the provision of services. The need to maintain high quality and to reassure the purchaser of this quality. The immediacy of service provision and the involvement of the customer in the process. The importance of operations management in the services provision particularly in respect of demand management. The use of services to add value to tangible goods and vice versa. When appropriate traditional marketing concepts are employed in the analysis but the difficulties in the general application of these concepts is clearly acknowledged. Where necessary models and techniques specific to services marketing are developed. Principles of Services Marketing gives considerable attention to the specific needs of public sector services marketing and a final chapter assesses the problems and opportunities in the internationalisation of services. Mini cases are used to apply and illustrate the theory. Each chapter includes objectives and there are end of chapter questions. The text is ideal for all first time students of services marketing. Coverage of basic marketing concepts is included for those students who have not completed an initial course in general marketing but can be easily omitted by those who have. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Published by McGraw-Hill Higher Education 01/12/2005, 2005
ISBN 10: 0077109902ISBN 13: 9780077109905
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Published by McGraw-Hill Publishing Co. 01/07/1996, 1996
ISBN 10: 0077092627ISBN 13: 9780077092627
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Published by McGraw-Hill Europe, 2011
ISBN 10: 0077130014ISBN 13: 9780077130015
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.5.
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Published by Oxford University Press, Incorporated, 2000
ISBN 10: 0198775512ISBN 13: 9780198775515
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
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Published by McGraw-Hill Publishing Co. 01/12/2001, 2001
ISBN 10: 0077097475ISBN 13: 9780077097479
Seller: AwesomeBooks, Wallingford, United Kingdom
Book
Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
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Published by McGraw-Hill Publishing Co., 1999
ISBN 10: 0077094948ISBN 13: 9780077094942
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Book
Condition: Good. Most items will be dispatched the same or the next working day. A few small marks or stains to the page edges/pages . Minor shelf wear. Small annotations to some page edges/pages, may include notes, highlighting or underlining.
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Published by McGraw Hill / Europe, Middle East & Africa, 2014
ISBN 10: 0077152344ISBN 13: 9780077152345
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Book
Condition: Good. Most items will be dispatched the same or the next working day.
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Published by OUP Oxford, 2012
ISBN 10: 0199602131ISBN 13: 9780199602131
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Book
Condition: VeryGood. Most items will be dispatched the same or the next working day.
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Published by Best Business Books, New York, 2005
ISBN 10: 0789031612ISBN 13: 9780789031617
Seller: Tiber Books, Cockeysville, MD, U.S.A.
Book
Hardcover. Condition: Very Good. . . . . 8vo, hardcover. No dj. Vg+ condition. Sturdy and tight binding. Negligible cover wear, clean crisp contents, no marking. xi, 128 p., illus. Co-published simultaneously as Journal of Relationship Marketing, Volume 4, Numbers 3/4, 2005.
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Published by Alemany Pr
ISBN 10: 0880842199ISBN 13: 9780880842198
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Unknown Binding. Condition: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less 0.7.
Published by Routledge, 2001
ISBN 10: 0415221609ISBN 13: 9780415221603
Seller: Greener Books, London, United Kingdom
Book
Paperback. Condition: Used; Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
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Published by McGraw-Hill Education, 2015
ISBN 10: 1308486804ISBN 13: 9781308486802
Seller: BoundlessBookstore, Wallingford, United Kingdom
Book
Condition: Very Good. VG+ paperback with minimal wear. Contents are clean and bright throughout with minor marks to page ends.
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Published by Newsfield Publications, England, 1990
Seller: W. Fraser Sandercombe, Burlington, ON, Canada
First Edition
Soft cover. Condition: Very Good. Oliver Frey; (illustrator). First Edition. 82 pp. Light wear. Cover art by Oliver Frey. This issue contains: Fiction: Where the Heart Is by Ramsey Campbell; Speed Demons by Andrew J. Wilson; One for Sorrow by John Dickinson; The Galactic Grave Robbers by Duncan Adams; Graven Images by Jessica Palmer. Non-fiction: Dark Secrets by Gran Morrison; Underrated by Roger Kean; Eaten Alive by Julian Petley; At Home with Stephen Gallagher by Dave Hughes; Ursa Majors in Swamp Thing - Sarah Douglas; Memoirs for a Space Age - J. G. Ballard; The Strieber Enigma - Whitley Strieber; and Over Hot Coles - Adrian Cole; along with the usual assortment of features and columns. Size: 4to. Book.
Published by University of Michigan Press/ESL, 2007
ISBN 10: 0472032267ISBN 13: 9780472032266
Seller: Ergodebooks, Houston, TX, U.S.A.
Book
Paperback. Condition: Good.
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Published by McGraw-Hill Publishing Co., 1992
ISBN 10: 0077074424ISBN 13: 9780077074425
Seller: Re-Read Ltd, Doncaster, United Kingdom
Book
Hardcover. Condition: Good. Book is in good condition. All pages are intact and unmarked. Creasing to the cover.
Published by OSC Publishing, 2011
ISBN 10: 1904534244ISBN 13: 9781904534242
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Book
Condition: Good. Most items will be dispatched the same or the next working day. A few small marks or stains to the page edges/pages.
Published by Peak Study Resources Ltd 2020-04-20, 2020
ISBN 10: 1913433366ISBN 13: 9781913433369
Seller: Blackwell's, London, United Kingdom
Book
paperback. Condition: New. Language: ENG.
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Published by McGraw Hill, 1997
ISBN 10: 0074702572ISBN 13: 9780074702574
Seller: Book Express (NZ), Wellington, New Zealand
Book
Paperback. Condition: As New.