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Book Description Condition: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!. Seller Inventory # OTF-S-9781950057399
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Book Description PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # CW-9781950057399
Book Description Paperback. Condition: new. Paperback. "BIFF is simple, powerful, and impactful. This book should bemandatory reading for the entire legal industry.Once you start to use BIFF, it becomes anantidote for caustic interactions.You cantstop the poison, but BIFF gives you the antidote to counteract it safely.Read it, apply it, and start to use power ofBIFF. Attorney Steve Riley, Atticus shareholder and podcast host of Great Practice. Great Life.Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and EmailsThis book providesa simple and proven method for lawyers and staff to use in ethically responding tohostile communications, correcting misinformation by others, and initiatingproductive correspondence. The BIFF Communication method can be used by all law office personnel(paralegals, administrative assistants, receptionists, and others), with 30sample responses to common situations involving hostile or misinformed emails,text messages, and other forms of communication. BIFF stands for Brief,Informative, Friendly, and Firm. The BIFF Communication method can also be taught to clients to help them write friendly and conciseresponses in their legal cases, saving lawyers time and reducing the escalation of unnecessary conflicts in their cases. This book explains how tocoach office staff, clients and their family members to use the BIFF Communication method,including ten easy key questions to ask when reviewing their correspondence.While this method is designed primarily for written communication, thisapproach can also be used in verbal conversations, to be efficient and respectful. The book is divided into five sections: Learningthe BIFF methodCorrespondence with clientsCorrespondence withcolleaguesCorrespondence with staff and between staffCoachingstaff and clients in the BIFF method. Each sample scenario provides a hostilecorrespondence received by the lawyer and/or staff member; then gives a temptingresponse which is not quite a BIFF (analyzed using the BIFF Checker); thengives a communication that is a BIFF. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781950057399
Book Description Paperback. Condition: Brand New. 207 pages. 8.50x5.43x0.55 inches. In Stock. Seller Inventory # __1950057399
Book Description Condition: New. Book is in NEW condition. 1. Seller Inventory # 1950057399-2-1
Book Description Condition: New. New! This book is in the same immaculate condition as when it was published 1. Seller Inventory # 353-1950057399-new
Book Description Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days. Seller Inventory # B9781950057399
Book Description Condition: new. Seller Inventory # F6GAMH6AZP
Book Description Paperback. Condition: Brand New. 207 pages. 8.50x5.43x0.55 inches. In Stock. Seller Inventory # x-1950057399