Business Etiquette for the New Workplace (Harvard Results Driven Manager) - Softcover

Harvard Business School Publishing

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9781591399742: Business Etiquette for the New Workplace (Harvard Results Driven Manager)

Softcover

ISBN 10: 1591399742 ISBN 13: 9781591399742

Publisher: Harvard Business Review Press, 2005

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Synopsis:

"The Results-Driven Manager Series" brings together timely articles from HBSP newsletters to help senior to middle managers sharpen their skills, increase their effectiveness and gain a competitive edge. Presented in a concise, accessible format to save managers valuable time, these books offer authoritative insights and techniques for improving job performance and achieving immediate results. This guide will help managers understand the unspoken rules of etiquette in the workplace and avoid embarrassing communication snafus. Managers will learn how to: use humor appropriately in the workplace; understand when it's appropriate to speak up in public - and when it's not; recover from email communications that backfire; and, more.

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