Items related to The Stay Interview: A Manager's Guide to Keeping...
It’s the worst sort of surprise: A valued and seemingly happy employee gives his notice. Can you do anything at this point? Probably not. Could you have anticipated the departure and tried to prevent it? Absolutely. That’s where this book comes in.
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodicreviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
Written by the retention expert who pioneered the process, The Stay Interview shows managers how to:
- Prepare for the meeting
- Anticipate an employee’s top issues
- Set realistic expectations from the start
- Respond to difficult questions
- Listen effectively and dig deeper
- Craft a detailed and effective stay plan complete with timeline
- Assess each employee’s level of engagement, predict potential exits, and communicate results to upper management
Complete with the five best questions to ask and sample scripts for different situations, The Stay Interview is the key to a more engaged...and much more productive team.
"synopsis" may belong to another edition of this title.
Review:
Top 5 Business Books of 2015 -- the Chronicle Herald
..".comprehensive guide, which covers all the facets of stay interviews...a valuable employee engagement tool that is realistic and practical but requires a conscientious effort from both parties." --Soundview
"If you manage other people, The Stay Interview: A Manager's Guide to Keeping the Best and the Brightest by Richard P. Finnegan could be one of the most useful books you'll ever read." --The Chronicle Herald
Top 5 Business Books of 2015 -- the Chronicle Herald
-...comprehensive guide, which covers all the facets of stay interviews...a valuable employee engagement tool that is realistic and practical but requires a conscientious effort from both parties.- --Soundview
-If you manage other people, The Stay Interview: A Manager's Guide to Keeping the Best and the Brightest by Richard P. Finnegan could be one of the most useful books you'll ever read.- --The Chronicle Herald
From the Back Cover:
..".comprehensive guide, which covers all the facets of stay interviews...a valuable employee engagement tool that is realistic and practical but requires a conscientious effort from both parties." --Soundview
"If you manage other people, The Stay Interview: A Manager's Guide to Keeping the Best and the Brightest by Richard P. Finnegan could be one of the most useful books you'll ever read." --The Chronicle Herald
Top 5 Business Books of 2015 -- the Chronicle Herald
-...comprehensive guide, which covers all the facets of stay interviews...a valuable employee engagement tool that is realistic and practical but requires a conscientious effort from both parties.- --Soundview
-If you manage other people, The Stay Interview: A Manager's Guide to Keeping the Best and the Brightest by Richard P. Finnegan could be one of the most useful books you'll ever read.- --The Chronicle Herald
It's happened to all of us. One day a valued and seemingly happy employee gives you his notice, and before you can find out what went wrong, he's gone. Was there anything you could have done? Any way of anticipating his departure? Any means of revealing his discontent? Yes. It's called the "stay interview," and the best organizations and managers are increasingly making it a key element of their engagement strategies. This book, written by the retention expert who pioneered the process, shows you how to use it with your own people. The stay interview is a periodic meeting you conduct with your individual employees to shed light on any possible problems while there's still time for you to address them. A stay interview will only work, though, if it's done right. So this straightforward guide shows you how to: Prepare for the meeting - Anticipate your employee's top issues - Set realistic expectations from the start - Establish trust - Respond to difficult questions - Listen effectively and dig deeper - Craft a detailed and effective stay plan complete with a timeline - Assess each employee's level of engagement, predict potential exits, and communicate your results to upper management Is it really possible to improve your team's engagement, retention, and productivity by just asking employees what you can do to make their jobs better? Absolutely, and the results will speak for themselves. Complete with sample scripts for different situations and the five best questions to ask, The Stay Interview provides all the guidance you need to raise your engagement scores and minimize your turnover rate . . .before it's too late. RICHARD P. FINNEGAN is the CEO of C-Suite Analytics, a consultancy specializing in engagement and retention including a software-based stay interview solution. An in-demand speaker, he has been cited by BusinessWeek and Chief Executive as a leading thinker on employee retention.
"About this title" may belong to another edition of this title.
- PublisherBlackstone Pub
- Publication date2016
- ISBN 10 1469095726
- ISBN 13 9781469095721
- BindingAudio CD
- Rating
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