This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst - apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility to all types of parents, and how to foster the kind of parent involvement which leads to student success.
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Todd Whitaker has been fortunate to be able to blend his passion with his profession. Recognized as a leading presenter in the fields of education and leadership, his message has resonated with over a million professionals around the world. One of the nation's leading authorities on employee motivation and leadership effectiveness, Whitaker has written over twenty books and has been invited to present in all fifty states and numerous countries around the world. He is a professor of educational leadership at Indiana State University in Terre Haute, Indiana. Todd and his wife Beth, also a professor at Indiana State University, have three children: Katherine, Madeline, and Harrison.
Dr. Douglas J. Fiore is a Professor of Education at Virginia State University. He received his Ph.D. in Educational Administration and Supervision from Indiana State University, and he currently holds a Virginia Postgraduate Professional License in Administration and Elementary Education, as well as a Virginia Superintendent's License. A former teacher and principal, Dr. Fiore has worked as an Assistant Professor of Educational Leadership at the University of West Georgia and at Virginia Commonwealth University. He has also served as the Director of Professional Practice with the Virginia Department of Education. Dr. Fiore is the author of six educational books, two of which are bestselling textbooks that are widely adopted at colleges and universities throughout the United States and Canada. Additionally, Dr. Fiore has written over a dozen peer-reviewed articles, and he has served on several editorial boards. Dr. Fiore is a frequent presenter at national and international conferences on issues related to school-family partnerships, leadership improvement, and communication in educational settings.
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