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Customers who experience world class "knock your socks off service" can become the most loyal customers. But how do you implement and maintain such a service? This title shows managers how.
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Managing Knock Your Socks Off Service
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Managing Knock Your Socks Off Service is the second book in the best-selling "Knock Your Socks Off Service" series...all published by AMACOM Books in NY. The other books in the series include: Delivering Knock Your Socks Off Service by Kristin Anderson and Ron Zemke, Sustaining Knock Your Socks Off Service by Thomas K. Connellan and Ron Zemke, Knock Your Socks Off Answers by Kristin Anderson and Ron Zemke, Coaching Knock Your Socks Off Service by Ron Zemke and Kristin Anderson, and the soon to be released, Tales From Knock Your Socks Off Service by Kristin Anderson and Ron Zemke.
Managing Knock Your Socks Off Service is the second book in the best-selling "Knock Your Socks Off Service" series...all published by AMACOM Books in NY. The other books in the series include: Delivering Knock Your Socks Off Service by Kristin Anderson and Ron Zemke, Sustaining Knock Your Socks Off Service by Thomas K. Connellan and Ron Zemke, Knock Your Socks Off Answers by Kristin Anderson and Ron Zemke, Coaching Knock Your Socks Off Service by Ron Zemke and Kristin Anderson, and the soon to be released, Tales From Knock Your Socks Off Service by Kristin Anderson and Ron Zemke.
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- PublisherJossey Bass
- Publication date1992
- ISBN 10 0814477844
- ISBN 13 9780814477847
- BindingPaperback
- Number of pages210
- Rating
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Managing Knock Your Socks Off Service
Published by
American Management Association
(1992)
ISBN 10: 0814477844
ISBN 13: 9780814477847
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Softcover
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Book Description Condition: New. pp. 136 1st Edition. Seller Inventory # 263128435
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Managing Knock Your Socks Off Service
Published by
American Management Association
(1992)
ISBN 10: 0814477844
ISBN 13: 9780814477847
New
Softcover
Quantity: 1
Seller:
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Book Description Condition: New. pp. 136. Seller Inventory # 5768108
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MANAGING KNOCK YOUR SOCKS OFF SE
Published by
Amacom Books
(1992)
ISBN 10: 0814477844
ISBN 13: 9780814477847
New
Softcover
Quantity: 1
Seller:
Rating
Book Description Condition: New. New. In shrink wrap. Looks like an interesting title! 0.7. Seller Inventory # Q-0814477844
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