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Extraordinary Guarantees: New Way to Build Quality Throughout Your Company and Ensure Satisfaction - Hardcover
"One of the best contributions a marketing department can make to a quality improvement program is to guarantee customer satisfaction beyond the ordinary. Christopher Hart shows how to do it".--Minneapolis Star Tribune.
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Synopsis:
Explains how guarantees can work to attract and retain customers, to sharpen quality commitment internally, and to outdistance competitors.
"About this title" may belong to another edition of this title.
- PublisherAmacom
- Publication date1993
- ISBN 10 0814450644
- ISBN 13 9780814450642
- BindingHardcover
- Number of pages176
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Extraordinary Guarantees : A New Way to Build Quality Throughout Your Company & Ensure Satisfaction for Your Customers Hart, Christopher W. L.
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Extraordinary Guarantees : A New Way to Build Quality Throughout Your Company Ensure Satisfaction for Your Customers
Published by
Amacom Books
(1993)
ISBN 10: 0814450644
ISBN 13: 9780814450642
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Extraordinary Guarantees : A New Way to Build Quality Throughout Your Company Ensure Satisfaction for Your Customers
Published by
Amacom Books
(1993)
ISBN 10: 0814450644
ISBN 13: 9780814450642
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Hardcover
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Extraordinary Guarantees : A New Way to Build Quality Throughout Your Company Ensure Satisfaction for Your Customers
Published by
Amacom Books
(1993)
ISBN 10: 0814450644
ISBN 13: 9780814450642
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Extraordinary Guarantees : A New Way to Build Quality Throughout Your Company Ensure Satisfaction for Your Customers
Published by
Amacom Books
(1993)
ISBN 10: 0814450644
ISBN 13: 9780814450642
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Extraordinary Guarantees : A New Way to Build Quality Throughout Your Company Ensure Satisfaction for Your Customers
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ISBN 10: 0814450644
ISBN 13: 9780814450642
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Extraordinary Guarantees : A New Way to Build Quality Throughout Your Company & Ensure Satisfaction
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EXTRAORDINARY GUARANTEES : A NEW
Published by
Amacom Books
(1993)
ISBN 10: 0814450644
ISBN 13: 9780814450642
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