Becoming an Exceptional Executive Coach: Use Your Knowledge, Experience, and Intuition to Help Leaders Excel - Hardcover

Frisch, Michael H.; Lee, Robert L; Metzger, Karen; Robinson, Jeremy; Rosemarin, Judy

Hardcover

ISBN 10: 081441687X ISBN 13: 9780814416877

Publisher: AMACOM, 2011

Synopsis

Coaching is more than simply learning a process and set of skills. Exceptional coaches draw on their professional experience, knowledge of organizationally relevant topics, strong helping skills, coaching-specific competencies, and most important, their ability to use their own intuition in the service of the client. Becoming an Exceptional Executive Coach is the first book that brings all of these elements together to guide readers in developing their own personal model of coaching.

Beginning with a self-assessment, readers will examine the core content areas crucial in any coach’s work, from engagement and goal setting to needs assessment, data gathering, feedback, and development planning―and then learn how to combine that knowledge with the unique perspective they bring to the table as individuals in order to achieve maximum coaching effectiveness.

Each chapter includes a case study that brings the practice of coaching to life. Tools include charts, development plans, contracts, and more, plus ongoing discussion of the role of coaching in organizational contexts.

About this title

Review:

."..gives all coaches at whatever level fresh ideas about how to improve their skills, also provides business leaders a good understanding of what to expect from an executive coach." "--Kansas City Leadership Examiner" ."..if you are thinking about pursuing a career in this field, "Becoming an Exceptional Executive Coach "is a great resource..." "--Love to Know Jobs & Careers" Selected by "Ready to Manage" as one of the Top 20 Best Books on Coaching and Mentoring 2012 Selected by Ready to Manage as one of the Top 20 Best Books on Coaching and Mentoring 2012 ..".if you are thinking about pursuing a career in this field, Becoming an Exceptional Executive Coach is a great resource..." --Love to Know Jobs & Careers ..".gives all coaches at whatever level fresh ideas about how to improve their skills, also provides business leaders a good understanding of what to expect from an executive coach." --Kansas City Leadership Examiner

From the Back Cover:

As companies cut back on their field reps and face-to-face contact becomes rare, sales success increasingly means selling on the phone. Whether you’re a seasoned telesales professional or a newcomer just pulled in from the field, Selling to Anyone Over the Phone is the one book that will radically improve your sales numbers, no matter what the product or how bad the economy.

 

This completely revised edition takes a no-excuses, hands-on approach, from generating better leads to fine-tuning your message to partnering with decision makers. And it’s packed with all-new chapters on using cutting-edge technology— such as delivering engaging presentations via webinars and teleconferencing as well as composing text messages that are appropriate and effective—and on communicating with people from diverse cultures and countries to close more deals.

 

Updated chapters include new material on establishing ongoing trust relationships over the phone, as well as sample conversations that clearly show what works and what doesn’t; valuable insider tips, such as a simple trick that guarantees your appointments won’t be cancelled; lists of “freeze questions” to avoid; sidebars on a “greener way to do business”; “talk tip” features from one of the hottest sales trainers today; and much more.

Don’t get stuck in bad habits that prevent you from reaching your goals. Instead, let this new edition of a bestselling sales classic give you the specific tactics you need for talking (and listening) your way to success!

 

Renee P. Walkup is a sales and sales-management consultant with over 20 years of experience. She is a nationally recognized professional public speaker, a course facilitator at the American Management Association, and the president of SalesPEAK, Inc., a sales performance company.

Sandra McKee is a professional career coach, a corporate trainer, a senior professor at DeVryUniversity, and the author of five other books.

 

About this edition

• Publisher: AMACOM
• Publication date: 2011
• ISBN 10: 081441687X
• ISBN 13: 9780814416877
• Binding: Hardcover
• Number of pages: 288