Crisis Communications: Lessons from September 11 - Hardcover

Hardcover

ISBN 10: 0742525422 ISBN 13: 9780742525429

Publisher: Rowman & Littlefield Publishers, 2003

Synopsis

Building on the events and lessons of September 11, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. They establish how people learned of the September 11 tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specific advice for the future.

About this title

Review:

The book provides an unusual and compelling look at communication in a time of national crisis. Given its diverse chapters and unique approach, it should be of great interest to a variety of communication scholars and would fit nicely into a number of undergraduate and graduate courses that examine communication processes and effects within mediated, organization, and interpersonal contexts.--Journalism & Mass Communication Quarterly

This is a very useful scholarly assessment of communication during a crisis. Recommended.--CHOICE

Synopsis:

This text features a cast of top contributors exploring emergency communications during crisis. Together they evaluate the use, performance and effects of traditional mass media, newer media, conventional telecommunications and interpersonal communication in emergency situations.

About this edition

• Publisher: Rowman & Littlefield Publishers
• Publication date: 2003
• ISBN 10: 0742525422
• ISBN 13: 9780742525429
• Binding: Hardcover
• Number of pages: 254
• Editor: Noll Michael A.