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Carl Sewell's proven methods can help entrepreneurs turn their employees into service superstars, develop effective advertising, and, most importantly, keep customers coming back for more.
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Professor Leonard A. Schlesinger "Harvard Business School There is not a single page without an instructive lesson for managers striving to achieve competitive advantage through service. It is truly a gem!
From the Author:
Thanks to you, here's the new version.
Thank you, thank you, thank you. Carl and I could not imagine your reaction to Customers for Life. The book has now sold 800,000 copies worldwide. (Let me know if you need to read the book in Norwegian.) So, in reponse we would like to say two things: 1. Thank you--and thanks to the people at Amazon.com for (in large part) making this possible. 2. We (finally) have an answer to all those people who said: "When are you going to update the book?" We have. This is thenew edition that has just beenpublished by Pocket Books. Thank you, again.
Thank you, thank you, thank you. Carl and I could not imagine your reaction to Customers for Life. The book has now sold 800,000 copies worldwide. (Let me know if you need to read the book in Norwegian.) So, in reponse we would like to say two things: 1. Thank you--and thanks to the people at Amazon.com for (in large part) making this possible. 2. We (finally) have an answer to all those people who said: "When are you going to update the book?" We have. This is thenew edition that has just beenpublished by Pocket Books. Thank you, again.
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- PublisherSimon & Schuster
- Publication date1998
- ISBN 10 067102101X
- ISBN 13 9780671021016
- BindingPaperback
- Number of pages190
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CUSTOMERS FOR LIFE: HOW TO TURN THAT ONE TIME BUYER INTO A LIFELONG CUSTOMER
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CUSTOMERS FOR LIFE: HOW TO TURN
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