Providing a concise, easy-to-understand, and highly practical framework for addressing human service management, this book helps students understand why practitioners must also be good policy analysts and managers and helps them develop the skills and knowledge they need. By demonstrating the relationship between management and "doing" counseling or social work, the authors help readers focus on critical issues in administration, management, and policy.
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"Dr. Judith A. Lewis is a Professor at Governor's State University. She received her Ph.D. at the University of Michigan."
Thomas R. Packard teaches administration and social policy courses in the School of Social Work at San Diego State University and conducts research and consultation projects through the Academy for Professional Excellence in the SDSU School of Social Work. For twenty-five years he has been an organization development consultant specializing in human service and government organizations, including six and a half years in the City of San Diego's Organizational Effectiveness Program, which he managed for one and a half years. He has published articles on his consulting projects and the results of his research in the areas of organizational effectiveness and the quality of working life. He has been the director of two community-based human services organizations and has been a program evaluator for the County of San Diego. He received his doctorate in social welfare at UCLA and is a Certified Social Work Manager.
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