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Synopsis
Explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service
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About the Author
Michael LeBoeuf, PhD, is an author, speaker, and professor emeritus of management at the University of New Orleans. His books, Working Smart and The Perfect Business, were internationally published, and he consults with businesses of all sizes ranging from Fortune 500 companies to small banks and medical practices.
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- PublisherPutnam Pub Group
- Publication date1988
- ISBN 10 0399133011
- ISBN 13 9780399133015
- BindingHardcover
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How to Win Customers and Keep
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How to Win Customers and Keep Them for Life : An Action-Ready Blueprint for Achieving the Winner's Edge!
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ISBN 10: 0399133011
ISBN 13: 9780399133015
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How to Win Customer
Published by
Putnam Publishing Group, 1988
ISBN 10: 0399133011
ISBN 13: 9780399133015
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How to Win Customer
Published by
Putnam Publishing Group, 1988
ISBN 10: 0399133011
ISBN 13: 9780399133015
Used
Hardcover
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How to Win Customer
Published by
Putnam Publishing Group, 1988
ISBN 10: 0399133011
ISBN 13: 9780399133015
Used
Hardcover
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How to Win Customers and Keep Them For Life
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How to Win Customers and Keep Them For Life
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How to Win Customers and Keep Them For Life
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How to Win Customers and Keep Them For Life
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