CHAMPS2 was initially developed to meet the 'modernising government' agenda, which has a strong focus on citizen services, cultural change, and efficiency gains. Since 2006, CHAMPS2 has undergone continuous development by business transformation practitioners and is a vision led, benefits driven business change method which is broad in scope and encompasses the whole business change journey. It helps users define their organisation's strategic needs, and then provides a tailored route to ensure that the desired outcomes are achieved. Using CHAMPS2 to facilitate an organisation's business change will structure the approach, develop teams and ensure that delivery of outcomes that match strategic needs. But, as with any methodology, the benefits achieved from its use will depend upon the way that it is implemented and the knowledge of the teams involved. This book brings together accumulated knowledge about transformational change and provides detailed guidance on running, structuring and delivering the desired benefits of radical change programmes.
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