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Service Transformation Management--the Key Span to Enterprises' Sustainable Growth (Chinese Edition) - Softcover
In the process of enterprise transformation, there are two problems should be considered that are how to improve the quality of service, and how to explore new market through service creation. Resolving this two problems, it need transformation of enterprise's culture, strategy, organization and staff's behavior. Service Transformation Management--the Key Span to Enterprises' Sustainable Growth is the book aims at helping managers resolving these problems.
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- PublisherShanghai People's Publishing House
- Publication date2011
- ISBN 10 7208077002
- ISBN 13 9787208077003
- BindingPaperback
- Number of pages199
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Service Transformation Management: the key to continued growth across the business(Chinese Edition)
Published by
Shanghai People s Publishing House Pub. Date :2008
(2011)
ISBN 10: 7208077002
ISBN 13: 9787208077003
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Soft cover
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Book Description Soft cover. Condition: New. Language:Chinese.Author:WU HAI NING MA DING SUN JI WEI.Binding:Soft cover.Publisher:Shanghai People s Publishing House Pub. Date :2008. Seller Inventory # 792120
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