AbeBooks Help Centre

Need help with your order, have a question about your account or looking for general information about buying on AbeBooks? Use the links below to find the information you're looking for.

Top FAQs

Shipping rates and speeds
I don't have a credit card. How can I pay?
How can I cancel my order?
My credit card was rejected
I haven't received my book. What can I do?
Common technical issues

Ordering

Ordering on AbeBooks
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Shipping rates
Tracking my orders
Contact bookseller about an order

Managing your account

Change email address & password
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Why can't I sign on to my account?

Searching on AbeBooks

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Can't find your book? Create a 'Want'
AbeBooks Glossary

Cancelations, Returns and Refunds

Cancelling orders
My order has not been received
I need to return the book
I've changed my mind. Can I return a book?
Returns and refunds overview

Security on AbeBooks

Is it safe to pay online?
Keeping my personal data secure
Identifying AbeBooks emails