mcgraw hill education ltd dez 2020 (11 results)

Buch. Condition: Neu. Neuware -The bestselling guide to Toyota's legendary philosophy and production system-updated with important new frameworks for driving innovation and quality in your business 411 pp. Englisch.

Buch. Condition: Neu. Neuware -The bestselling guide to Toyota's legendary philosophy and production system-updated with important new frameworks for driving innovation and quality in your business 411 pp. Englisch.

Buch. Condition: Neu. Neuware -The bestselling guide to Toyota's legendary philosophy and production system-updated with important new frameworks for driving innovation and quality in your business.

Buch. Condition: Neu. Neuware - The bestselling guide to Toyota's legendary philosophy and production system-updated with important new frameworks for driving innovation and quality in your business.

Taschenbuch. Condition: Neu. Neuware -Personality makes us who we are and influences every aspect of our lives - from how we interact withothers, to how we respond in stressful situations. Personality Psychology uses a unique organizationalframework to explore the six key domains of knowledge about personality - Dispositional, Biological,Intrapsychic, Cognitive/Experiential, Social/Cultural and Adjustment. This third edition focuses on the scientificbasis of current understanding, highlighting contemporary research while also covering classic viewpoints.>Key features:>. Updated chapter on Culture and Personality with an expanded review of international research. Extensively revised chapter on Personality Disorders, covering the DSM-5 and its hybrid model. New and refreshed pedagogy including 'Application boxes', which examine how personalitytheories and research are used in real-world situations. 'A Closer Look' sections, which explore core topics and influential studies to enhance students'understanding. New and updated Exercises to encourage critical reflection and the application of theory topersonal experience. A fully revised chapter on Psychoanalytic Approaches to Personality, including historicalperspectives and extended coverage of Object Relations Theory and Ego Psychology>Connect® Psychology is McGraw Hill's digital learning and teaching environment.>Students - You get easy online access to homework, tests and quizzes designed by your instructor.You get immediate feedback on how you're doing, making it the perfect platform to test your knowledge.>Lecturers - Connect® gives you the power to create auto-graded assignments, tests and quizzes online.The detailed visual reporting allows you to easily monitor your students' progress. In addition, you canaccess key support materials for your teaching, including a testbank and lecture support.>Randy Larsen is the William R. Stuckenberg Professor of Human Values and Moral Development at WashingtonUniversity in St. Louis. His recent classes include personality psychology and ethics for scientists.>David Buss is Professor of Psychology and Chair of the Individual Differences and EvolutionaryPsychology (IDEP) programme at the University of Texas at Austin.>Andreas Wismeijer lectures in personality psychology and a multitude of other courses at Tilburg University andNyenrode Business University. He is a prolific writer of articles on psychology.>John Song is the interim Head of the School of Applied Social Sciences at De Montfort University, where he has alsotaught personality, individual differences and research methods as an Associate Professor.>Stéphanie van den Berg is Associate Professor at the University of Twente where she teaches statistics, data scienceand psychometrics to students in the behavioural sciences.>Bertus Jeronimus teaches courses on personality and individual differences, as well as lifespan development andsocialization, at Groningen University. He is Assistant Professor in the Faculty of Behavioural and Social Sciences. 694 pp. Deutsch.

Taschenbuch. Condition: Neu. Neuware -Personality makes us who we are and influences every aspect of our lives - from how we interact withothers, to how we respond in stressful situations. Personality Psychology uses a unique organizationalframework to explore the six key domains of knowledge about personality - Dispositional, Biological,Intrapsychic, Cognitive/Experiential, Social/Cultural and Adjustment. This third edition focuses on the scientificbasis of current understanding, highlighting contemporary research while also covering classic viewpoints.>Key features:>. Updated chapter on Culture and Personality with an expanded review of international research. Extensively revised chapter on Personality Disorders, covering the DSM-5 and its hybrid model. New and refreshed pedagogy including 'Application boxes', which examine how personalitytheories and research are used in real-world situations. 'A Closer Look' sections, which explore core topics and influential studies to enhance students'understanding. New and updated Exercises to encourage critical reflection and the application of theory topersonal experience. A fully revised chapter on Psychoanalytic Approaches to Personality, including historicalperspectives and extended coverage of Object Relations Theory and Ego Psychology>Connect® Psychology is McGraw Hill's digital learning and teaching environment.>Students - You get easy online access to homework, tests and quizzes designed by your instructor.You get immediate feedback on how you're doing, making it the perfect platform to test your knowledge.>Lecturers - Connect® gives you the power to create auto-graded assignments, tests and quizzes online.The detailed visual reporting allows you to easily monitor your students' progress. In addition, you canaccess key support materials for your teaching, including a testbank and lecture support.>Randy Larsen is the William R. Stuckenberg Professor of Human Values and Moral Development at WashingtonUniversity in St. Louis. His recent classes include personality psychology and ethics for scientists.>David Buss is Professor of Psychology and Chair of the Individual Differences and EvolutionaryPsychology (IDEP) programme at the University of Texas at Austin.>Andreas Wismeijer lectures in personality psychology and a multitude of other courses at Tilburg University andNyenrode Business University. He is a prolific writer of articles on psychology.>John Song is the interim Head of the School of Applied Social Sciences at De Montfort University, where he has alsotaught personality, individual differences and research methods as an Associate Professor.>Stéphanie van den Berg is Associate Professor at the University of Twente where she teaches statistics, data scienceand psychometrics to students in the behavioural sciences.>Bertus Jeronimus teaches courses on personality and individual differences, as well as lifespan development andsocialization, at Groningen University. He is Assistant Professor in the Faculty of Behavioural and Social Sciences. 694 pp. Deutsch.

Taschenbuch. Condition: Neu. Neuware -Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-to-date and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today.New and updated material in this new edition includes:. New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services. New coverage on listening to customers through research, big data, netnography and monitoring user-generated content. Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things. Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds.Available with McGraw-Hill's Connect®, the well-established online learning platform, which features our award-winning adaptive reading experience as well as resources to help faculty and institutions improve student outcomes and course delivery efficiency. 514 pp. Englisch.

Taschenbuch. Condition: Neu. Neuware -Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-to-date and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today.New and updated material in this new edition includes:. New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services. New coverage on listening to customers through research, big data, netnography and monitoring user-generated content. Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things. Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds.Available with McGraw-Hill's Connect®, the well-established online learning platform, which features our award-winning adaptive reading experience as well as resources to help faculty and institutions improve student outcomes and course delivery efficiency. 514 pp. Englisch.

Taschenbuch. Condition: Neu. Neuware -Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-to-date and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today.New and updated material in this new edition includes:. New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services. New coverage on listening to customers through research, big data, netnography and monitoring user-generated content. Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things. Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds.Available with McGraw-Hill's Connect®, the well-established online learning platform, which features our award-winning adaptive reading experience as well as resources to help faculty and institutions improve student outcomes and course delivery efficiency. 514 pp. Englisch.

Taschenbuch. Condition: Neu. Neuware - Personality makes us who we are and influences every aspect of our lives - from how we interact withothers, to how we respond in stressful situations. Personality Psychology uses a unique organizationalframework to explore the six key domains of knowledge about personality - Dispositional, Biological,Intrapsychic, Cognitive/Experiential, Social/Cultural and Adjustment. This third edition focuses on the scientificbasis of current understanding, highlighting contemporary research while also covering classic viewpoints.>Key features:>. Updated chapter on Culture and Personality with an expanded review of international research. Extensively revised chapter on Personality Disorders, covering the DSM-5 and its hybrid model. New and refreshed pedagogy including 'Application boxes', which examine how personalitytheories and research are used in real-world situations. 'A Closer Look' sections, which explore core topics and influential studies to enhance students'understanding. New and updated Exercises to encourage critical reflection and the application of theory topersonal experience. A fully revised chapter on Psychoanalytic Approaches to Personality, including historicalperspectives and extended coverage of Object Relations Theory and Ego Psychology>Connect® Psychology is McGraw Hill's digital learning and teaching environment.>Students - You get easy online access to homework, tests and quizzes designed by your instructor.You get immediate feedback on how you're doing, making it the perfect platform to test your knowledge.>Lecturers - Connect® gives you the power to create auto-graded assignments, tests and quizzes online.The detailed visual reporting allows you to easily monitor your students' progress. In addition, you canaccess key support materials for your teaching, including a testbank and lecture support.>Randy Larsen is the William R. Stuckenberg Professor of Human Values and Moral Development at WashingtonUniversity in St. Louis. His recent classes include personality psychology and ethics for scientists.>David Buss is Professor of Psychology and Chair of the Individual Differences and EvolutionaryPsychology (IDEP) programme at the University of Texas at Austin.>Andreas Wismeijer lectures in personality psychology and a multitude of other courses at Tilburg University andNyenrode Business University. He is a prolific writer of articles on psychology.>John Song is the interim Head of the School of Applied Social Sciences at De Montfort University, where he has alsotaught personality, individual differences and research methods as an Associate Professor.>Stéphanie van den Berg is Associate Professor at the University of Twente where she teaches statistics, data scienceand psychometrics to students in the behavioural sciences.>Bertus Jeronimus teaches courses on personality and individual differences, as well as lifespan development andsocialization, at Groningen University. He is Assistant Professor in the Faculty of Behavioural and Social Sciences.

Taschenbuch. Condition: Neu. Neuware - Successful businesses recognize that the development of strong customer relationships through quality service (and services) as well as implementing service strategies for competitive advantage are key to their success.In its fourth European edition, Services Marketing: Integrating Customer Focus across the Firm provides full coverage of the foundations of services marketing, placing the distinctive Gaps model at the center of this approach. The new edition draws on the most recent research, and using up-to-date and topical examples, the book focuses on the development of customer relationships through service, outlining the core concepts and theories in services marketing today.New and updated material in this new edition includes:. New content related to human resource strategies, including coverage of the role of robots and chatbots for delivering customer-focused services. New coverage on listening to customers through research, big data, netnography and monitoring user-generated content. Increased technology, social media and digital coverage throughout the text, including the delivery of services using mobile and digital platforms, as well as through the Internet of Things. Brand new examples and case studies added from global and innovative companies including Turkish Airlines, Volvo, EasyJet and McDonalds.Available with McGraw-Hill's Connect®, the well-established online learning platform, which features our award-winning adaptive reading experience as well as resources to help faculty and institutions improve student outcomes and course delivery efficiency.