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Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1992
ISBN 10: 1852521252ISBN 13: 9781852521257
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Explains the differences between assertive, aggressive and passive behaviour. The book goes on to describe the benefits and drawbacks of being assertive, and outlines skills which help in being assertive. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2016
ISBN 10: 1852527722ISBN 13: 9781852527723
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Does it sometimes seem that everyone else is doing 'smarter' things on their smartphones than you? Do you feel you're not taking full advantage of some of the amazing technology available today, or perhaps just don't know that it even exists? Martin Bailey's latest book aims to solve life's little problems, one gadget at a time. Including hardware tech, PC/Mac software and mobile apps, it's laid out in an easy-to-read, concise format with each item covering two pages. It's written in plain English too, with illustrations and links to where you can find out more information. Covering over 100 gadgets, whether you're looking to improve your golf game, fix your PC and fill it with free software, measure a room using your phone or even alter your state of mind without drink or drugs, The Useful Book of Gadgets, Gizmos & Apps has something for everyone. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2011
ISBN 10: 1852526726ISBN 13: 9781852526726
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their customers - but not many have grasped the potential of actually reorganising their entire business to focus on customers in everything they do. Packed with real-life case studies, insights and checklists, this book provides readers with a practical guide to implementing customer-centricity throughout their business and personal lives. The message to readers: this book will transform your business performance, and take your career to a new level. More than just a business guide, this book shows readers how they can radically improve personal performance in many other aspects of their lives, too. Foreword by Mark Price, MD of Waitrose. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1992
ISBN 10: 1852521058ISBN 13: 9781852521059
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Explains how to recognize and prevent breakdowns in communication at work and at home. The book goes on to provide a practical guide to improving communication skills. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2003
ISBN 10: 1852524405ISBN 13: 9781852524401
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Mentors can have one of the most rewarding jobs. They help people achive their "Picture of Perfection". Containing real-life experiences, this book provides a resource of practical tools that mentors can use to help people tackle many different challenges. The book covers the following approaches: classic mentoring, career mentoring, creative teamwork mentoring, coaching and mentoring, confict resolution mentoring and class act mentoring. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1997
ISBN 10: 1852522518ISBN 13: 9781852522513
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Good. This text, written by a successful salesman, gives simple, practical advice for all concerned in the crucial job of selling. Amusing anecdotes are interwoven through the text. The tips, stories and asides should benefit readers whether they are selling into the home, to businesses or to retailers. It has been written to encourage top salespeople "at the sharp end" and sales managers. There are numerous relevant examples. Tony Adams is the author of "Selling - Everything You Always Wanted to Know But Were Afraid to Ask". The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1994
ISBN 10: 1852521783ISBN 13: 9781852521783
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Positive Leadership describes how to inspire employees to go from vision to action to results. It looks at many areas of life apart from just business. Good leaders have much in common. They develop a clear vision, get commitment from their people and guide their team to success. Mike Pegg has written a practical and readable book for top teams, managers and anybody who leads people. It offers a framework and ideas they can use in their daily work. Rich in examples, it focuses on: how to build a positive team; how to set a positive goal; how to be a positive implementer; how to get positive results; and how to build a positive team, organisation or company. Director of Corporate Change Programmes, Mike Pegg has worked as an international leadership consultant for the last twenty years, his clients include Lego, IBM, Motorola, The Cabinet Office, The Department of health, and The Swedish National Board of Education. Most of Mike Pegg's work is with Top Teams. He helps them to clarify their vision, translate this into actions and deliver positive results. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2000
ISBN 10: 1852526173ISBN 13: 9781852526177
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Pensions Simplified provides the simple facts on pensions and retirement planning, and gives plenty of examples on how to enjoy a happy and successful retirement with adequate financial security. The book shows what pensions pitfalls to avoid and how pension funds and schemes are structured. This thoroughly revised and up-to-date text looks at the whole range of pension options and possibilities. It covers pensions for the self-employed and partners, occupational pensions and state schemes, and stakeholder pensions - in fact, everything that you might need to know about planning for your retirement. It includes all the changes resulting from the 2008 Budget. The book tells you about: how to choose a pension, set it up and care for it; taking account of the tax implications; retirement planning; what choices are offered at retirement; transfers and opt-outs; dealing with divorce and mortgages; death before and after retirement - and a host of other topics and relevant information. For anyone needing to know the current practice, available products and schemes, and the best way to sort out the ideal pensions package, this is the book. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2008
ISBN 10: 1852525797ISBN 13: 9781852525798
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The selling of a business is full of potential pitfalls - both technical and commercial. This invaluable guide, now in its fourth edition, explains how the market works, what the technical requirements and procedures are, and how to go about getting the best possible price. Packed with tips and advice, and sample documents, this book could save readers many thousands of pounds - and a considerable amount of heartache. Most business sellers only get one crack at it. It is obviously very important to get it right first time. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1999
ISBN 10: 1852523255ISBN 13: 9781852523251
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. A manager's guide to reaping the benefits and avoiding the pitfalls of using training and performance improvement resources. Areas covered include: how to decide if training is good, bad or even necessary; common myths about training and the truth behind them; non-training solutions to performance problems that can save time and money; how to decide if training is the right solution; tools managers can use to get performance results; and how to guard against untrained trainers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2009
ISBN 10: 1852525878ISBN 13: 9781852525873
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. This book consists of a number of exercises designed to help you to analyse and develop your personal skills, aptitudes and ambitions. It provides the key to a number of essential career development skills, including: Knowing Yourself; Learning from Experience; Research Skills; Setting Objectives and Making Action Plans; Making Decisions; Looking after Yourself; and, Communicating. In carrying out the exercises in this book you will discover what is important to you about your work, your interests, your transferable skills, and your most comfortable career pattern. You will be helped to set personal and career objectives and make action plans to take greater charge of yourself and your life. Using a new system for classifying jobs and courses devised specifically for this book, your own personal profile can be checked against jobs, education and training opportunities and leisure pursuits to help widen your range of possibilities. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1992
ISBN 10: 1852520833ISBN 13: 9781852520830
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The effective use of words is an important business skill. This book gives hints on how to communicate skilfully and tellingly in the workplace, at meetings, in sales negotiations, at interviews, and in conversation. The book argues that the way we use words can decisively affect business results. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1990
ISBN 10: 185251034XISBN 13: 9781852510343
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. This book sets out to show how companies can flourish in foreign markets, an aspect of business that will be of great relevance after 1992. The ideas in the book are based on the experiences of the author, whose company, Allied Industrial Designs, began in a London flat and now has offices in London, Coventry, Paris, New York, San Francisco, Singapore and Tokyo. The book is written in a lighthearted style and describes the mistakes that the author made as well as his successes. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1989
ISBN 10: 1852520310ISBN 13: 9781852520311
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2009
ISBN 10: 185252622XISBN 13: 9781852526221
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. This is a practical guide to setting up a portfolio of part-time business (and non-business) activities to make the most of all your special talents and interests. The portfolio life is the answer to today's changing world of work. It lets you take control. You decide how much to earn, how many hours to work, who to work with. Packed with examples, case studies, and focused practical advice, this book shows you how to unlimit yourself by becoming a Portfolio Professional, and gives advice on which of your talents to use and how to apply them. As Charles Handy wrote, the portfolio life is 'a portfolio of activities - some we do for money, some for interest, some for pleasure, some for a cause - the different bits fit together to form a balanced whole - greater than the parts'. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2007
ISBN 10: 1852525517ISBN 13: 9781852525514
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. This title provides 54 hardcore management development techniques which have been put to the test in a wide range of organisations from health service, to airline industry to manufacturing. The techniques cover every aspect of business activity from benchmarking and brainstorming to values and vision setting. Put together, these techniques provide a comprehensive programme of continuous improvement which will enable any organisation to progress towards business excellence. Top international consultant Mike Wash offers an array of tools which he has put into practice himself for companies like Cathay Pacific, who provided the glowing testimonial reproduced on the front cover. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1991
ISBN 10: 1852510854ISBN 13: 9781852510855
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The Deming Prize, initiated in 1951, is a Japanese award for business, and was named in honour of the man who influenced the growth of Japanese businesses after World War II. This book outlines the philosophy of management with which the name Deming has become associated, and which is centred around the notion of quality as a central standard. It also shows how Deming's precepts relate to the growth of Japanese businesses in the last 30 or 40 years. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1996
ISBN 10: 1852522666ISBN 13: 9781852522667
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. This revised and updated edition of the best-selling manual has helped thousands of men and women learn the secrets behind a successful career change. Whether you are about to make your first job search or are in mid-career or even seeking to re-enter the job market, Super Job Search will guide you through each step of the way to land the best of possible jobs. This seven-day programme will show you how to: Evaluate what you want to do and in what kind of environment Organise your achievements to market your skills most effectively Write a winning performance CV Penetrate the hidden job market Become a great networker - even if you have never done it before Write broadcast letters that really work Get interviews by telephone: latest techniques will show you the way Learn the six magic steps to a winning interview Evaluate job offers - and negotiate the salary you deserve. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2009
ISBN 10: 1852526149ISBN 13: 9781852526146
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. This is a practical guide designed to allow readers to coach themselves in much the same way as they would be coached professionally were they to employ a coach. Readers are given direct access to many of the psychological tools that professional coaches use. Throughout the book readers are constantly encouraged to investigate and evaluate how they can apply the book to their own lives and careers. The book is interactively designed so that readers can easily dip in and out of chapters and whole sections and immediately start applying the principles to their own circumstances. It is an invaluable book for personal use and also as a guide for the coaching of others. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1989
ISBN 10: 1852510862ISBN 13: 9781852510862
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Also find Hardcover Softcover First Edition
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1998
ISBN 10: 1852522623ISBN 13: 9781852522629
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Explaining how stress causes problems and how to control it, this new edition shows managers what signs to look out for, how to create the right working conditions, and build a pleasant working environment with the minimum of tension. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2016
ISBN 10: 1852527714ISBN 13: 9781852527716
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. In all the books on leadership skills, one key element is consistently missing - the leader's psychology. For the first time, this book sets out a compact model for successful leadership based on an understanding of the hidden psychological challenges faced by all leaders. It is the shortest, clearest, most complete and yet practical guide to leadership you'll find. In this new expanded second edition there are six important advances: One, a new chapter on how to apply the four-dimensional definition of leadership as a practical tool. Two, new questions to help readers assess themselves on the seven qualities of leadership presence. Three, a new 15-page section on motivation backed by extensive research (it's a bit like Dan Pink's book "Drive" only shorter) with practical advice readers won't find elsewhere. Four, a new 25-page section on how to lead organisational change - the toughest of the leadership arts. Based on wide-ranging research, containing ideas known to only a few and closing with Scouller's pioneering new Spiral-Waves change model, it's the most compact yet complete material you'll read anywhere on how to lead change. Five, a new self-mastery technique: 4R. And six, James Scouller has sharpened every chapter to make the key ideas even clearer. As in edition one, it cuts to the chase, but with even more authority and clarity than before. And in expanding certain sections with new ideas, Scouller hasn't lost sight of his chief aim: to offer readers a concise master model. Anyone wanting to grow themselves as leaders should buy this internationally acclaimed book. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd., Cirencester, Gloucestershire, United Kingdom, 2011
ISBN 10: 1852526513ISBN 13: 9781852526511
Seller: PsychoBabel & Skoob Books, Didcot, Oxfordshire, OXON, United Kingdom
Book
paperback. Condition: Very Good. Dust Jacket Condition: No Dust Jacket. Softcover in very good clean condition. Pages are clean and tight throughout. First British Edition. Used.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1994
ISBN 10: 0950821470ISBN 13: 9780950821474
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 1991
ISBN 10: 1852520884ISBN 13: 9781852520885
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Fair. The need for good selling techniques does not stop with the face-to-face sales pitch. The selling of ideas, concepts and corporate images is best done by writing, either for printed publication or for the audio-visual media. This book aims to show readers how to used such methods to enhance the standing of their organizations. Both of the authors are experienced script and copywriters with a background in business communications. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2014
ISBN 10: 1852527463ISBN 13: 9781852527464
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. A practical guide to interim management including comprehensive coverage of project management around the world. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, Cirencester, United Kingdom, 1993
ISBN 10: 1852511869ISBN 13: 9781852511869
Seller: Harry Righton, Evesham, United Kingdom
Book
Hard Cover. Condition: Very Good. Dust Jacket Condition: Very Good.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2011
ISBN 10: 1852526939ISBN 13: 9781852526931
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. Great or Poor is a powerful and proven system to deliver excellent customer experiences in any organisation. Based around four key principles, the book shows readers how to (1) establish a genuine customer-focused mission which is embraced throughout the organisation (2) identify and understand customers' REAL needs (3) get their teams always to go "the extra inch" and (4) establish a true measure of the results. The system has already been tried and tested in a number of organisations with great results. In the words of Guy Insull, founder and MD of The Champions Club, it is is "an amazingly simple yet powerful system"; Neil Robertson, CEO of The British Institute of Innkeeping, describes it as "a real breakthrough"; and author Richard Denny says it is "the best material on customer care that I have ever come across". The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2001
ISBN 10: 1852523697ISBN 13: 9781852523695
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. A guide to charitable fundraising. The authors provide practical advice on the administration and organization of fundraising events. They highlight the problems and suggest ways in which firms and individuals can be persuaded to part with their money. Finally, they illustrate in detail over 80 fundraising ideas which are designed to be both good fun and money-spinners. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Management Books 2000 Ltd, United Kingdom, Cirencester, 2002
ISBN 10: 1852524111ISBN 13: 9781852524111
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. This text is essentially about selling quality. It suggests that nowadays people don't just buy on price - finding the cheapest they can get - but on quality (of the product, of the service or of the selling process or eventual benefits of ownership). The book looks at a range of essential topics, including: how to sell quality; how to demonstrate your superiority; how to present proposals; how to get the necessary facts; meeting your customers' expectations; and how to assess your current quotations. There is also a section asking (and answering) the difficult question: why do people buy from us? This book is one of a series of four sales books by John Fenton. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.