john wiley and sons ltd oxford (Over 11,000 results)

Paperback. Condition: Very Good. We all have the capacity to be happy. There may be occasions in your life where this seems a challenging concept, however there are some very definite things that you can do to make sure that you are happy more often than not. After all, happy people get sick less often, they have more energy, are more creative, sustain more positive relationships and are more fun to be around. With the help of Liggy Webb, you can create your own personal happiness toolkit! How to be Happy will help you feel more self-empowered and in control of any situation, helping you progress in your work and personal life. You will learn how to: Build your self-confidence to make the best of who you are Be open to learning new things, to become more effective and creative Develop an attitude of gratitude to appreciate life more Encourage and sustain positive relationships Build your resilience and emotional strength to cope with stress and manage change Foster a healthy attitude and get fit for life You can make the decision right now to be happier if you really want to be. Life is what you make it - so learn how to be happy, effective and energetic - and watch how it inspires those around you. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This new edition builds on the highly successful first edition of lective Practice in Nursing/d the increasing interest within the nursing profession about reflection. The new edition includes fully revised and updated chapters from the previous edition. New chapters include the experiences of qualified nurses in adopting this approach to their work. It also includes the views of newly qualified staff nurses. The book will extend the student- focused aspects to enable students to develop the necessary professional self-awareness and ability to analyse their nursing practice in order to improve and develop clinical care. The book provides the theory underpinning reflection and also considers the reality and practicalities of using reflection. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. NEVER COME SECOND PLACE AGAIN If youre not winning, youre losing. And you dont want to be a loser, do you? Life is full of opportunities to win or lose on a daily basis. Want to win arguments, negotiate better and get your way in more discussions? Want to pitch ideas that win support and plaudits? Want to get yourself noticed and come out on top in the job market? Discover how to triumph when it really counts. How can you gain the competitive advantage and come first more often? Learn how to avoid that frustration of not succeeding when your point isnt heard in an argument, or your hard fought pitch is rejected and to achieve the results you know you deserve. THE SCIENCE OF WINNING Drawing on the latest research and proven psychological principles, bestselling author and psychologist Dr Rob Yeung outlines practical success strategies and powerful scenarios that you can apply to all facets of your life. This is your strategy book for success at work and in life. Get the breaks, beat the others and take your life to a whole new level. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Rewire your brain and overcome the 20 key time drains that diminish productivity For anyone who's felt valuable time frittered away in checking emails or answering wrong phone numbers, or listening to a coworker giving you a minute-by-minute account of their previous night's date, help is finally here. Your time is, indeed, your own. And this handy guide, written by a leading executive coach, shows you how to retool your brain, reclaim your schedule, become a master of each minute, and make yourself more productive. Using a method that is intuitive, easy to remember, and simple to use, this book will help you transform how you think, what you focus on, and what you do so that you can begin to create tangible results. Includes exercises that help you learn important thinking skillsessential to tackling important projects and attaining all those once elusive goals Features highly visual exercises that are quick to complete, allowing you to change your habits and see improvements right away Identifies the 20 key time drains that interfere with productivity and happiness Full of creative, fun, and proven solutions to the common bugaboos of procrastination, feeling overwhelmed, and a general dissatisfaction with results, Get Productive! offers concrete steps toward rethinking how you work and reworking how you think. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. "One of the best books I've ever read on practical resilience." Miriam Akhtar, positive psychologist and author ofWhat is Post-Traumatic Growth? BUILD YOUR RESILIENCE What do you do when life throws a curveball? Adversity is an inescapable part of life, but it's how you deal with it that really counts. Resilience is about using those challenges, however large or small, to reset your course and create the life you want. BOUNCE BACK FROM ANYTHING Real strength is not just about surviving hard times, but thriving despite the challenges. Using the latest research and advice from experts in the field of wellbeing and resilience,Psychologiesmagazine will help you: Feel more confident in your ability to overcome change Tap into and build on the inner resilience you already have React in a healthy way to problems and opportunities Avoid the common pitfalls that rob you of your strength Adopt new techniques to help you start getting stronger today When life knocks you back, you need to tap into those reserves of strength and find a way to move forward again. You are strong, you are brave and you are about to take the first step. "Essential reading for anyone who wants a step-by-step guide on how to challenge themselves and grow." Dr Tamara Russell, Director, Mindfulness Centre of Excellence. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Chronic injury is unfortunate for all owners and trainers as it is far more difficult to treat than less serious injuries and in some cases irreversible damage will have been caused by the delay. Prompt and appropriate treatment, however, will always give a performance equal to that achieved before injury. In this text the author explains basic anatomy linked to common sites of injury and describes the machines available to adequately rehabilitate the horse. The book should be useful reading for all owners and trainers of horses involved in athletic activity such as show jumping, racing, eventing and polo. It should also be a useful reference to veterinary surgeons and physiotherapists specializing in this field. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. COPY AN ORDINARY GUY WHO USED THIS PROVEN MONEY-MAKING SYSTEM TO BANK 50 MILLION! Have you ever dreamed of escaping the 9-5 rat race? Of working part time at home just a few hours a week, yet making more money in a month than you make in a whole year now? Of starting on a shoestring and going on to bank your first million? Of having the freedom and the money to live the life you truly want and deserve? Follow in the footsteps of this ordinary down-to-earth guy who actually did just that! He gave up his job and starting in from his spare room at home, became a multi-millionaire despite having never done anything like this before. Now for the first time, in this book, he will show you how you can copy his proven money making system. You will even receive a free DVD set to help you along the way! AMAZING. I buy something for 6, just like he showed me, and sell it for 197working from my kitchen table at home. Even though Id never done anything like this in my life, I have pulled in over 1million so far. Andrew Reynolds student. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Successful management and leadership has never been a greater challenge. Time is stretched, your people are highly motivated but can be highly demanding and business is competitive. Whether you are a first-time manager or experienced leader, straightforward, practical advice on best practice can be hard to find. John Adair's 100 Greatest Ideas for Leadership and Management will help you find the answers and inspiration you need. The book provides accessible advice from one of the world's best-known and most sought after authorities on leadership and management - advice you can put into practice immediately. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Would you love to start your own business but feel daunted by the slim odds of success? Do you dream about making millions but simply don't know where to start? Find Your Lightbulb answers all these questions, helping you to harness your ability to make millions from nothing more than a simple idea. You don't need to be superhuman, you don't need to have funds in the bank - you don't even need to have an amazing idea in order to get started. Serial entrepreneur Mike Harris shows you that all it takes is enthusiasm, commitment and a willingness to learn. And Mike should know - he's spent the past 20 years creating successful businesses from apparently impossible ideas - ideas which everyone told him would never work. With invaluable business advice and case studies from entrepreneurs and innovators on both sides of the Atlantic, this make-it-happen manual will help you fix the odds of success firmly in your favour. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This is a new edition of an established textbook (first published in 1986) which explains exactly what is required of today's competition horse in order to meet modern demands. Sections on feeding and care of the competition horse are combined with the latest thoughts on equine physiology to make this book unique in the way in which it combines understandable science with practice. The second edition includes a completely new chapter on the utilisation of nutrients during exercise, which reflects the greater attention being paid to the combination of work and feeding as integral parts of a successful training and fitness programme. Another new chapter - on the role of equine sports physiology and sports therapy - outlines the latest research and its practical applications. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. You probably hate giving presentations. You probably hate listening to them too. Why? Because most business presentations are too long, too detailed, too boring.and submerged under a blizzard of PowerPoint. But the single most important presentational tool known to man isn't a slideshow. It's you. Whether you're speaking to one person across a table, 20 people in a boardroom or 1,000 people in a ballroom, it's all about the words you say and how you say them. The Presentation Coach shows you how to use what you've already got to give you clarity, confidence and impact in every speaking challenge you will ever face. You'll learn the unique Bare Knuckle 5-step process to effective presenting, and how to apply it to all business speaking, from large-scale presentations to one-to-one client meetings. Graham Davies has been coaching high-profile individuals from the worlds of business, politics and entertainment in exactly these techniques for the past 25 years. Now it's your turn. Praise for The Presentation Coach "Graham Davies is a brilliantly funny speaker who knows how to inspire and enthuse anyone who sees presenting as a bore, a burden or a source of terror." Nick Robinson, Political Editor, BBC "This book really captures Graham's intense and robust sense of coaching. Just like the author, it is amusing, punchy and really comforting to have access to in all presentation situations." Michel Combes, CEO,Vodafone Europe "Required reading for anyone who wants their presentations to enthuse rather than euthanize their audience." Tim Curtis, MD, Northern Europe, Land's End "Graham is a highly effective presentation coach. He is always honest and gets straight to the point. His book is just as direct and entertaining as he is in person." Nick Jeffery, CEO, Vodafone Global Enterprise "I don't know anyone who could wear the label 'the presentation coach' more confidently than Graham." Daniel Finkelstein, Executive Editor, The Times "I use Graham's system strictly and religiously in every speech. In fact on almost every important occasion when I need to get a message across. You will never regret buying and using this book." George Clarke, MD, Heidelberg UK "Graham helped me develop my very own presentation style, true to myself, with high impact and focused very much on the audience." Phil Clarke, CEO Designate, Tesco "Graham's approach is ruthlessly robust and utterly practical. This book is the next best thing to seeing him in person, and much less of a strain on your budget." Matthew Wilson, CEO Brit Global Markets ".Davies's compelling book illuminates all the pitfalls and provides a simple guide to allowing personality into presentations - radical stuff indeed!" Andy Street, MD, John Lewis "Whether you are a Prime Minister, chief executive or anyone else who needs make an impact, then you must read this challenging and innovative book by Graham Davies." Neil Sherlock, Partner, Public Affairs, KPMG ".I wish Graham had written it 20 years ago." Richard Klein, MD, Bank of America Merrill Lynch "Never again will you commit the crime of Death by Bullet-Point." Penny Philpot, Group Vice President, Worldwide Partner Services, Oracle "Graham Davis is a talented gagmeister who shows that the best way of exposing a bad argument is with a good joke." Boris Johnson, Mayor of London "Reading his book will spur you on to win your own presentational race." Richard Dunwoody, twice winner of the Grand National "Graham completely reframed my approach to presenting. His approach works!" Otto Thoresen, CEO, Aegon UK "A process that you can use no matter what the situation. I heartily recommend it." Michael Gove MP "This book is not a coaching guide for the faint-hearted. Prepare to be beaten into being bloody brilliant!" Francis Edmonds, broadcaster, author and professional speaker. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Any reduction in unemployment which is more than superficial requires long-term growth and sustained prosperity. In his first book, Neil Kinnock argues that this is impossible without a major development of Britain's manufacturing industry. Making Our Way not only shows why industrial recovery is at the core of the Labour Party's economic strategy but also how it will be achieved. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Lecture Notes on Clinical Pharmacology is now the core text for medical students, junior doctors, general practitioners and allied health professionals who want a concise introduction to the subject of clinical pharmacology and the latest information on new and withdrawn drugs. This book provides the reader with all the necessary information to achieve a thorough understanding of how drugs work, their interaction with the body in health and disease, and how to use these drugs appropriately in clinical situations. Now entering its sixth edition, Lecture Notes on Clinical Pharmacology maintains the successful formula of the previous editions, bridging the gap between laboratory science and the bedside, and providing an easy-to-use format. Topics are grouped into sections to allow quick reference for revision and logical progression for more in depth study. This highly regarded book will continue to be a firm favourite with all those who require a clear and practical understanding of clinical Pharmacology. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Archaeological Theory: An Introduction is a book that has been needed for the last twenty years. It is an accessible, lively account of current thinking in archaeology. Taking a historical approach and using clear and jargon-free language, the book examines the roots of current debates in the development of archaeology over the last thirty years. Mathew Johnson discusses different ways of approaching the Human Past, ranging from positivism to Postmodernism. He conveys to students that theory is important and can be exciting and stimulating. He reveals the historical origins of different schools of thought and sets theories against the practical problems they are intended to solve, as well as against wider developments in other disciplines. The book discusses what the new Archaeology meant and means, what the differences are between processual and post processual archaeology, what cognitive archaeology is or might be, and addresses politics, gender and evolution within archaeological theory. The author outlines the social and political context of different intellectual tends and provides a route map to a complex and much debated area of the subject. This introduction will be invaluable not only to students encountering archaeology for the first time, but also to archaeologists of all areas and periods needing a lucid and concise guide to current thinking and terminology. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Life is too short to just come in for the paycheque Let's face it, you work for the best years of your life and spend most of your waking hours on the job, so make sure you are energized, fulfilled and buzzing. Switched On will help you leap outside your comfort zone and awaken your creativity. Blast through the old thinking Switched On shows you how to think like an entrepreneur - have ideas, spot the opportunities, see the future and make things happen. The future belongs to fresh thinkers, so turn your receptors on and get ready to bring the real you to work. They'll love you for it Go on, unleash yourself - you'll be surprised at how indispensable you become. You have it in you - you just need to switch it on 'Not all of us can be great entrepreneurs but all of us can be innovative and enterprising in whatever role we perform. This book is a great guide and an inspiration on how to achieve this' Miles Templeman, Director General, Institute of Directors. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. What will be the fate of childhood in the twenty-first century? Will children increasingly be living 'media childhoods', dominated by the electronic screen? Will their growing access to adult media help to abolish the distinctions between childhood and adulthood? Or will the advent of new media technologies widen the gaps between the generations still further? In this book, David Buckingham provides a lucid and accessible overview of recent changes both in childhood and in the media environment. He refutes simplistic moral panics about the negative influence of the media, and the exaggerated optimism about the 'electronic generation'. In the process, he points to the challenges that are posed by the proliferation of new technologies, the privatization of the media and of public space, and the polarization between media-rich and media-poor. He argues that children can no longer be excluded or protected from the adult world of violence, commercialism and politics; and that new strategies and policies are needed in order to protect their rights as citizens and as consumers. Based on extensive research, After the Death of Childhood takes a fresh look at well-established concerns about the effects of the media on children. It offers a challenging and refreshing approach to the perennial concerns of researchers, parents, educators, media producers and policy-makers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. The three books by the Aqua Group have long been established as standard works on good practice for the building team, as well as for students. first in the series, Tenders and Contracts for Building, examines the wide range of tendering procedures and contractual arrangements now available to clients in addition to traditional competitive tendering. It discusses the differing circumstances dictating the choice of both tendering procedures and contractual arrangements and discusses their advantages and disadvantages. The new edition has been revised to take account of the CDM Regulations and. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. At a time when fostering has become a cornerstone of social work policy, with 40,000 children placed in foster homes, this book highlights the personal tragedy that occurs when relationships between children and their foster parents break down. It provides the first detailed examination of placement breakdown in 20 years, a period in which major developments have occurred regarding services for deprived children. The book presents research findings on a range of foster placements - planned long-term, short-term and intermediate fosterings - in three contrasting social work agencies. Detailed information was gathered on over 530 foster placements, and the features of successful and unsuccessful fosterings are identified. In particular, the impact on placement outcome of three themes is explored: the early rearing histories of children; the maintenance of children's social networks; and placement-related factors. In addition, the authors offer a more intensive study of ten placements in which foster home breakdown occurred, and discuss the perspectives of all participants - social workers, foster parents, natural parents, teachers and children. Case-study material of two children provides illustration of the research findings. The maintenance of children's social networks - with natural parents, siblings and peers - is shown to be especially important for successful fostering. Finally, the authors consider the future development of foster care, and advocate the further development of a more specialist, professional approach. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Fair. Lecture Notes: Clinical Biochemistry presents the fundamental science underpinning common chemical investigations used in clinical practice. It takes a practically relevant approach that enables medical students and junior doctors to: understand the value and limitations of chemical investigations; develop the skill to select appropriate investigations for diagnosis and management; interpret investigations correctly; and develop a critical approach to diagnostic investigations. Lecture Notes: Clinical Biochemistry takes a system-based approach. The underlying physiological rationale for any test is explained in the context of disruption by disease. This leads naturally to an integrated and practical understanding of chemical diagnostics. Case studies at the end of each chapter provide a clinical setting to help develop test-selection skills. Lecture Notes: Clinical Biochemistry provides the essential background to chemical investigations for medical students, junior doctors on foundation programmes, and nurses and practitioners involved in requesting or providing diagnostic service. A readable copy of the book which may include some defects such as highlighting and notes. Cover and pages may be creased and show discolouration.

Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.

Paperback. Condition: Very Good. Lecture Notes on Cardiology, fourth edition, is a comprehensive introduction to one of the most rapidly changing specialties in clinical medicine. The completely new author team has produced an informative and highly accessible book, presenting clinical cardiology in a way that relates disease to underlying pathophysiological mechanisms, and linking this directly to the patient, their disease and its management. This new edition has been produced in response to the exciting new developments in all areas of cardiology. It has been completely revised and rewritten, with an emphasis on recent major clinical trials relating to cardiology and the huge advances made in cardiac imaging techniques. These concepts are fully illustrated and a colour plate section has been added to show emergent techniques, including Doppler imaging and MRI. The succinct and topical content of this book means that it will not only appeal to medical students, but also to junior doctors on foundation programmes and studying for higher examinations. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. How effective is the communication you experience every day? How often have you been bored during a presentation? Failed to win a piece of business that, deep down, you know you should have won? Had a tedious, pointless networking conversation? Countless times, no doubt. Too much information and not enough relevance is a problem that pervades almost all business communication. You see, the way many people communicate is like filling a bucket with jelly, flinging it at their audience, and hoping some of it sticks. It's ineffective, it's irritating and, above all, it's very messy. So what's the answer? More relevance and a lot less jelly. The Jelly Effect teaches you simple, memorable and costless ways to win more attention and more business. Imagine how effective you'd be if you communicated only what was relevant 100 percent of the time. You would be better at talking to others, presenting, networking and selling. You would excel in interviews, meetings and pay-rise discussions. The benefits would be endless. The Jelly Effect shows you how to raise your game to a different level. You'll never fling another bucket of jelly again.P RAISE FOR THE JELLY EFFECT 'The most effective, original and insightful book on business communication that I have ever read.' --Dr. Ivan R. Misner, NY Times bestselling author of Truth or Delusion? and founder of Business Network International 'Andy Bounds has a totally unique and inspiring way of communicating. He also has this tremendous ability to help others achieve more when they communicate. Every single person he's worked with at npower has found his guidance to be immensely valuable, and to have made a real difference. My advice: read this book - it will help you communicate with, and relate to, people better than ever before.' --Heidi Walton, npower, People Development Manager 'They say the definition of genius is the ability to make the complex simple. If that's the case then Andy Bounds is a genius. This book is packed with insight and ideas that make the whole art of communication and connecting with people both easy to understand and apply. Yes, you'll have the occasional B.F.O.( Blinding Flash of the Obvious) moment and wonder why on earth you've never thought of some of the ideas before.truth is we need some one like Andy with his incredibly easy style of writing to wake us up to the obvious. I defy anyone who reads this book and applies the insights to their own business not to see a increase in both their profit and their profile.' --Paul McGee, International speaker and best selling author of S.U.M.O. (Shut Up, Move On). The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. It is commonly assumed that the best way to help the poor out of their misery is to allow the rich to get richer, that if the rich pay less taxes then all the rest of us will be better off, and that in the final analysis the richness of the few benefits us all. And yet these commonly held beliefs are flatly contradicted by our daily experience, an abundance of research findings and, indeed, logic. Such bizarre discrepancy between hard facts and popular opinions makes one pause and ask: why are these opinions so widespread and resistant to accumulated and fast-growing evidence to the contrary? This short book is by one of the world's leading social thinkers is an attempt to answer this question. Bauman lists and scrutinizes the tacit assumptions and unreflected-upon convictions upon which such opinions are grounded, finding them one by one to be false, deceitful and misleading. Their persistence could be hardly sustainable were it not for the role they play in defending - indeed, promoting and reinforcing - the current, unprecedented, indefensible and still accelerating growth in social inequality and the rapidly widening gap between the elite of the rich and the rest of society. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Why is there never enough time in the day to do all the stuff you want to? Why does your in-tray just keep growing? Is it alive? Written for the time-starved and terminally untidy, Detox Your Desk is the perfect antidote to pressure cooker of the modern office. It's flat out but you still fell like you're not getting anything done. And no wonder. It's hard to do anything meaningful when you're swamped by piles of paperwork and endless 'to do' lists. Detox Your Desk helps you fight back by purging your system office toxins, so you can take control of the everyday stuff and calmly field whatever lands in your in-tray. It starts with the physical clearing out of all the rubbish that litters your life and then gives you practical tips to help free up your thinking. Detox Your Desk puts you on a ten-day programme that'll result in a tidy workspace and a clear head. All of the changes are easy. Stick with them over the long term and you'll change the way you work forever, giving you more time and a greater choice in every area of you life. This you big chance to get on top of your workload and start to enjoy work and life again. You'll soon be the most efficient and effective person you know! The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Thinking about getting up and telling the world what you stand for is daunting. Actually doing it is terrifying but the rewards are incredible. Imagine spending every waking hour doing what you love. Authentic shows how to do just that. In Authentic, Neil Crofts offers inspiration for individuals tired of career conformity. He shows how we arrived at a situation where many of us are tied to jobs we dont enjoy. He demonstrates the steps you need to take to find out who you are and what you want from life, and finally, he reveals how you can turn all that into a business idea that is Authentic to you. Authentic is a lifestyle book based on practical experience. Neil Crofts vision of a role that allowed him to be true to himself and make a positive impact on the world around him convinced him to break out of a conventional corporate career. Authentic is about giving others the courage to follow their hearts in the same way. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. This book describes how healh service staff and managers can apply quality methods to the special circumstances of health services, and tackle the many conflicting demands on these services in the 1990s. It is based on applied research into quality methods in a range of public and commercial services, and explains the theory nd the practice of the service quality revolution. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. FIX YOUR MINDSET AND UNLEASH YOUR TALENT Simon Hartley spent many years working with world class athletes and helping them to new levels of achievement. Then he got wondering: What is it that enables some people to develop their talent in a more impactful way than others? What differentiates the winners from those who almost made it? And how can we be world class in our chosen fields? How To Shine is more than just a window into the world of winning. Its the distillation of all Simon has learned from talking to and coaching some of the worlds top success stories, from Premiership footballers and Olympiads to champions of business. Its a practical, step by step guide to honing skills which are as vital in the office as they are on the athletics track and truly shining in your field. Includes: Practical, life-affirming tips Insights into the winning mentality from sportsmen, coaches, Michelin starred chefs and scientists How to develop skills which will enable you to be a genuine leader in your field. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. In this lucid, stimulating and original book, Zygmunt Bauman and Tim May explore the underlying assumptions and tacit expectations which structure our view of the world. The authors elucidate key concepts in sociology: for example, individualism versus community, and privilege versus deprivation. While charting a course through sociologya s main concerns, Bauman and May also examine the applicability of sociology to everyday life. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. Life, the Universe and Awesomeness Diary of a Brilliant Kid is the "tweenager's" atlas for navigating life. This interactive collection of stories, quotes, theories and yes, science, guides you through the difficult years between ages 8 and 12 to help you make sense of yourself and the world around you. Everything is changing! And that's okay! It's actually more than okay it's exciting. These changes are the opening salvo of your gradual transition into "grownup," and it's the perfect time to define who you are, how you think and how you choose to face the world. Is it a lot? Yes. But this book can help you sort things out and come out the other side shining. The journal format gives away the plot; Spoiler Alert: the Brilliant Kid is you. No matter how you feel, no matter what's happening in your head right now, you are not broken. You are a unique collection of talents and dreams and wants and surprises, and you have an entire lifetime ahead of you aren't you curious to discover just how awesome life can be? This book takes you inside your own head, out into the world and everywhere your dreams may take you. Learn how to make the kinds of choices that make you feel alive Conquer the three R's of happiness: relationships, relationships and relationships Get a handle on today, tomorrow and what comes next Bounce back from the tough stuff, and discover the seven words that will change your life There's a lot to learn, but one lesson is clear: never be afraid to shine. Stand up, stand out and be spectacular whatever that means to you. Diary of a Brilliant Kid gives you the map and compass so you can start your own journey today. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condition: Very Good. A practical guide to attacking the most common of phobias: fear of failure A practical guide to attacking the most common of phobias: fear of failure Since its publication in 2011, What's Stopping You? has offered readers a hard look at the quality of their careers and personal lives. For those who'd give themselves a solid "C+", this brutally honest guide to taking stock also offers the keys to self-improvement. By dismantling the fear inhibiting all achievementfear of failureauthor Robert Kelsey offers a set of seven steps designed to help readers map out their actions, and attain what once seemed elusive milestones. Written for the frustrated underachiever or anyone who feels like one, this unique book addresses can the real obstacles hindering both professional and personal growth. Includes a new chapter with tactics for overcoming a fear of failure Explores methods for dealing with different types of people in a host of situations, such as getting a new job, pitching for new work, making presentations, or communicating clearly in an argument With a Foreword by one of Britain's most successful businessman, Luke Johnson, this unique handbook to overcoming the most basic of fears is a must for anyone who would like to upgrade the quality of their life. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.