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Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.85.
Published by Atria Books/Beyond Words, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Book
Condition: VeryGood. Most items will be dispatched the same or the next working day.
Published by Atria Books/Beyond Words, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Reuseabook, Gloucester, GLOS, United Kingdom
Book
paperback. Condition: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Book
Condition: Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: Fair. Buy with confidence! Book is in acceptable condition with wear to the pages, binding, and some marks within.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Book
Condition: Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Book
Condition: Fine. Book is in Used-LikeNew condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Phatpocket Limited, Waltham Abbey, HERTS, United Kingdom
Book
Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Book
Condition: New.
Published by Free Press 3/25/2009, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Book
Paperback or Softback. Condition: New. Delivering Quality Service 0.8. Book.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: TextbookRush, Grandview Heights, OH, U.S.A.
Book
Condition: Good. Ships SAME or NEXT business day. We Ship to APO/FPO addr. Choose EXPEDITED shipping and receive in 2-5 business days within the United States. See our member profile for customer support contact info. We have an easy return policy.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: booksXpress, Bayonne, NJ, U.S.A.
Book Print on Demand
Soft Cover. Condition: new. This item is printed on demand.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Book
Condition: As New. Unread book in perfect condition.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
Book
Condition: New.
Published by Simon & Schuster, New York, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Grand Eagle Retail, Wilmington, DE, U.S.A.
Book
Paperback. Condition: new. Paperback. Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a customer's perceptions of the value of a particular service with the customer's need for that service, provides brilliant theoretical insight into customer expectations and service delivery.For example, Florida Power & Light has developed a sophisticated, computer-based lightening tracking system to anticipate where weather-related service interruptions might occur and strategically position crews at these locations to quicken recovery response time. Offering a service that customers expect to be available at all times and that they will miss only when the lights go out, FPL focuses its energies on matching customer perceptions with potential need. Deluxe Corporation, America's highly successful check printer, regularly exceeds its customers' expectations by shipping nearly 95% of all orders by the day after the orders were received. Deluxe even put U.S. Postal Service stations inside its plants to speed up delivery time. Synopsis coming soon. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by Simon and Schuster, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
Book Print on Demand
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: New. Buy with confidence! Book is in new, never-used condition.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: California Books, Miami, FL, U.S.A.
Book
Condition: New.
Published by Atria Books/Beyond Words, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Anybook.com, Lincoln, United Kingdom
Book
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9781439167281.
Published by Atria Books/Beyond Words, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Anybook.com, Lincoln, United Kingdom
Book
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9781439167281.
Published by Atria Books/Beyond Words, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Anybook.com, Lincoln, United Kingdom
Book
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9781439167281.
Published by Atria Books/Beyond Words, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Anybook.com, Lincoln, United Kingdom
Book
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9781439167281.
Published by Atria Books/Beyond Words, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Anybook.com, Lincoln, United Kingdom
Book
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9781439167281.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Book
Paperback. Condition: new. New. Fast Shipping and good customer service.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: Russell Books, Victoria, BC, Canada
Book
Paperback. Condition: New. Special order direct from the distributor.
Published by Free Press, 2009
ISBN 10: 1439167281ISBN 13: 9781439167281
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Paperback. Condition: very good. Very Good Copy. Customer Service Guaranteed.