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Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: ZBK Books, Carlstadt, NJ, U.S.A.
Book
Condition: good. Pages and cover are intact. Used book in good and clean conditions. Limited notes marks and highlighting may be present. May show signs of normal shelf wear and bends on edges. Item may be missing CDs or access codes. May include library marks.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: Fair. Buy with confidence! Book is in acceptable condition with wear to the pages, binding, and some marks within.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Book Deals, Tucson, AZ, U.S.A.
Book
Condition: Fair. Acceptable/Fair condition. Book is worn, but the pages are complete, and the text is legible. Has wear to binding and pages, may be ex-library.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: Good. Buy with confidence! Book is in good condition with minor wear to the pages, binding, and minor marks within.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Book
Paperback. Condition: Fine.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: MusicMagpie, Stockport, United Kingdom
Book
Condition: Very Good. 1711434813. 3/26/2024 6:33:33 AM.
Published by Penguin, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: WeBuyBooks 2, Rossendale, LANCS, United Kingdom
Book
Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.
Published by Penguin Books Ltd, London, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Grand Eagle Retail, Wilmington, DE, U.S.A.
Book
Paperback. Condition: new. Paperback. 10th anniversary edition of the classic guide to handling life's toughest conversationsWe've all been there- We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation.Difficult Conversations is the definitive work on handling these unpleasant exchanges, based on 15 years of research at the Harvard Negotiation Project. It teaches us to work through them by understand that we're not engaging in one dialogue but three- the "what happened" conversation (what do we believe was said and done), the "feelings" conversation (the emotional impact on everyone involved), and the "identity" conversation (what does this mean for everyone's opinion of themselves).In a world where asking for a pay rise, saying 'no' to your boss, asking a favour or apologizing for a mistake can be a horrendous nightmare, Difficult Conversations deserves its position as a business classic. We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by Penguin Books Ltd 2011-11-03, London, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Blackwell's, London, United Kingdom
Book
paperback. Condition: New. Language: ENG.
Published by Portfolio Penguin, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: booksXpress, Bayonne, NJ, U.S.A.
Book
Soft Cover. Condition: new.
Published by Viking, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Revaluation Books, Exeter, United Kingdom
Book
Paperback. Condition: Brand New. 352 pages. 7.72x5.08x1.10 inches. In Stock.
Published by Penguin Books Ltd, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Book
Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days. We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Book
Paperback. Condition: new. New. Fast Shipping and good customer service.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Wizard Books, Long Beach, CA, U.S.A.
Book
Paperback. Condition: new. New.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: GoldenDragon, Houston, TX, U.S.A.
Book
Paperback. Condition: new. Buy for Great customer experience.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: GreatBookPricesUK, Castle Donington, DERBY, United Kingdom
Book
Condition: New.
Published by imusti, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Front Cover Books, Denver, CO, U.S.A.
Book
Condition: new.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Paperback. Condition: new. New Copy. Customer Service Guaranteed.
Published by Penguin, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Kennys Bookstore, Olney, MD, U.S.A.
Book
Condition: New. 2011. Paperback. We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges. Num Pages: 352 pages. BIC Classification: KJP. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 197 x 130 x 22. Weight in Grams: 246. . . . . . Books ship from the US and Ireland.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: GreatBookPricesUK, Castle Donington, DERBY, United Kingdom
Book
Condition: As New. Unread book in perfect condition.
Published by Penguin Books, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Paperback. Condition: very good. Very Good Copy. Customer Service Guaranteed.
Published by Penguin, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Ireland
Book
Condition: New. 2011. Paperback. We know we must talk to a colleague, our boss or even a friend about something we know can be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. This work focuses on handling these exchanges. Num Pages: 352 pages. BIC Classification: KJP. Category: (P) Professional & Vocational; (U) Tertiary Education (US: College). Dimension: 197 x 130 x 22. Weight in Grams: 246. . . . . .
Published by Penguin Books Ltd Nov 2011, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germany
Book
Taschenbuch. Condition: Neu. Neuware -The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:- The 'what happened' conversation (what do we believe was said and done)- The 'feelings' conversation (the emotional impact on everyone involved) - The 'identity' conversation (what does this mean for everyone's opinion of themselves)Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences. 352 pp. Englisch.
Published by Penguin Books Ltd Nov 2011, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Rheinberg-Buch Andreas Meier eK, Bergisch Gladbach, Germany
Book
Taschenbuch. Condition: Neu. Neuware -The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:- The 'what happened' conversation (what do we believe was said and done)- The 'feelings' conversation (the emotional impact on everyone involved) - The 'identity' conversation (what does this mean for everyone's opinion of themselves)Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences. 352 pp. Deutsch.
Published by Penguin (General UK), 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Pieuler Store, Suffolk, United Kingdom
Book
Condition: good. 100% Customer Satisfaction Guaranteed ! The book shows some signs of wear from use but is a good readable copy. Cover in excellent condition. Binding tight. Pages in great shape, no tears. Not contain access codes, cd, DVD.
Published by Penguin (General UK), 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Pieuler Store, Suffolk, United Kingdom
Book
Condition: new. Book is in NEW condition. Satisfaction Guaranteed! Fast Customer Service!!.
Published by Penguin Books Ltd, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Book
PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000.
Published by Penguin Books Ltd Nov 2011, 2011
ISBN 10: 0670921343ISBN 13: 9780670921348
Seller: Smartbuy, Einbeck, Germany
Book
Taschenbuch. Condition: Neu. Neuware - The 10th anniversary edition of the classic guide to handling life's toughest conversationsWhat is a difficult conversation Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:- The 'what happened' conversation (what do we believe was said and done)- The 'feelings' conversation (the emotional impact on everyone involved) - The 'identity' conversation (what does this mean for everyone's opinion of themselves)Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences. 352 pp. Deutsch.