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Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: SecondSale, Montgomery, IL, U.S.A.
Book
Condition: Very Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Books-FYI, Inc., Cadiz, KY, U.S.A.
Book
paperback. Condition: Good. Fast Shipping! Most items arrive within 4 business days!.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
Book
paperback. Condition: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
Published by Amacom, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.95.
Published by Amacom, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.95.
Published by Amacom, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.95.
Published by Amacom, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Book
Paperback. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.95.
Published by Amacom, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Book
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 0.95.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Better World Books, Mishawaka, IN, U.S.A.
Book
Condition: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: HPB-Red, Dallas, TX, U.S.A.
Book
Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or limited writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Book
Condition: Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. 0.85.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: HPB Inc., Dallas, TX, U.S.A.
Book
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Irish Booksellers, Portland, ME, U.S.A.
Book
Condition: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Half Price Books Inc., Dallas, TX, U.S.A.
Book
Paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Books Revisited, Saint Cloud, MN, U.S.A.
Book
Paperback. Condition: Very good. softcover, minor wear, binding tight and pages bright, a nice copy.
Published by Harper Collins Publishers, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: INDOO, Avenel, NJ, U.S.A.
Book
Condition: As New. Unread copy in mint condition.
Published by Harper Collins Publishers, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: INDOO, Avenel, NJ, U.S.A.
Book
Condition: New. Brand New.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Books Unplugged, Amherst, NY, U.S.A.
Book
Condition: New. Buy with confidence! Book is in new, never-used condition.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: booksXpress, Bayonne, NJ, U.S.A.
Book
Soft Cover. Condition: new.
Published by Amacom 4/22/2015, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: BargainBookStores, Grand Rapids, MI, U.S.A.
Book
Paperback or Softback. Condition: New. Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines 0.95. Book.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Book
Condition: New.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Book
Condition: As New. Unread book in perfect condition.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
Book
Condition: New.
Published by HarperCollins Focus, New York, 2018
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Grand Eagle Retail, Wilmington, DE, U.S.A.
Book
Paperback. Condition: new. Paperback. On the front lines of customer service, every day presents new and unexpected challengesand even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help.Those who work on the front lines of customer service never know what new and unexpected challenges await them each day. But they do know one thing--they will be needed. But how can you prepare for the unexpected How can customer service reps get the training and confidence required to tackle the unknownIn Be Your Customers Hero, internationally recognized customer service expert Adam Toporek provides the answers to preparing for the surprises awaiting the CSR. Through short, simple, actionable advice, in quick, easy-to-read chapters, this invaluable guide shows customer-facing CSRs how to:Achieve the mindset required for Hero-ClassTM serviceUnderstand the customers expectations--and exceed themDevelop powerful communication skillsAvoid the seven triggers guaranteed to set customers offHandle difficult and even irrational customers with easeArmed with the tools and techniques in Be Your Customers Hero, you will have all they need to transform themselves into the heroes their customers need. Your customers need help only you can provide. Learn how to become their superhero! Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: Big Bill's Books, Wimberley, TX, U.S.A.
Book
Paperback. Condition: new. Brand New Copy.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Book
Paperback. Condition: new. New. Fast Shipping and good customer service.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: GoldBooks, Denver, CO, U.S.A.
Book
Paperback. Condition: very good. Very Good Copy. Customer Service Guaranteed.
Published by AMACOM, 2015
ISBN 10: 0814449050ISBN 13: 9780814449059
Seller: GoldenDragon, Houston, TX, U.S.A.
Book
Paperback. Condition: new. Buy for Great customer experience.