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Published by Cuvillier, 2020
ISBN 10: 3736972164ISBN 13: 9783736972162
Seller: Ria Christie Collections, Uxbridge, United Kingdom
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Condition: New. PRINT ON DEMAND Book; New; Fast Shipping from the UK. No. book.
Published by Cuvillier, 2020
ISBN 10: 3736972164ISBN 13: 9783736972162
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
Book
Condition: New.
Published by Cuvillier, 2020
ISBN 10: 3736972164ISBN 13: 9783736972162
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
Book Print on Demand
HRD. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Published by Cuvillier, 2020
ISBN 10: 3736972164ISBN 13: 9783736972162
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
Book Print on Demand
HRD. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Published by Cuvillier Jul 2020, 2020
ISBN 10: 3736972164ISBN 13: 9783736972162
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germany
Book Print on Demand
Taschenbuch. Condition: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Conversational agents (CAs) increasingly permeate our private and professional lives. In particular text-based CAs in a company context attract interest both internally as well as at the customer interface to provide service or support sales due to their potential for automation while offering the feeling of a human-like interaction. However, their human-like appearance often leads to user expectations that are out of line with the system¿s actual capabilities or create feelings of uncanniness. To address this problem, six studies were conducted and compiled in this dissertation. These studies provide insights into the design of human-like CAs in a company context and show how different designs influence user perception. Through a set of experiments and a design science research project, this dissertation offers three key contributions: First, it proposes a nascent design theory to craft enterprise CAs that offer a human-like interaction experience despite the limited conversational capabilities given in present-day technology. Second, the framework derived from the synthesis of the studies¿ findings outlines how the perception of a CA and the outcomes from the interaction emerge from an interplay of context-, user-, and CA design-related characteristics. Third, the insights from the experimental studies show how aspects related to the design of a CA influence user perception both with regard to anthropomorphism as well as further outcomes. 248 pp. Englisch.
Published by Cuvillier, 2020
ISBN 10: 3736972164ISBN 13: 9783736972162
Seller: AHA-BUCH GmbH, Einbeck, Germany
Book Print on Demand
Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Conversational agents (CAs) increasingly permeate our private and professional lives. In particular text-based CAs in a company context attract interest both internally as well as at the customer interface to provide service or support sales due to their potential for automation while offering the feeling of a human-like interaction. However, their human-like appearance often leads to user expectations that are out of line with the system¿s actual capabilities or create feelings of uncanniness. To address this problem, six studies were conducted and compiled in this dissertation. These studies provide insights into the design of human-like CAs in a company context and show how different designs influence user perception. Through a set of experiments and a design science research project, this dissertation offers three key contributions: First, it proposes a nascent design theory to craft enterprise CAs that offer a human-like interaction experience despite the limited conversational capabilities given in present-day technology. Second, the framework derived from the synthesis of the studies¿ findings outlines how the perception of a CA and the outcomes from the interaction emerge from an interplay of context-, user-, and CA design-related characteristics. Third, the insights from the experimental studies show how aspects related to the design of a CA influence user perception both with regard to anthropomorphism as well as further outcomes.
Published by Cuvillier Verlag, 2020
ISBN 10: 3736972164ISBN 13: 9783736972162
Seller: moluna, Greven, Germany
Book Print on Demand
Condition: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. KlappentextrnrnConversational agents (CAs) increasingly permeate our private and professional lives. In particular text-based CAs in a company context attract interest both internally as well as at the customer interface to provide service or su.
Published by Fachmedien Recht und Wirtschaft, 2022
ISBN 10: 3800518317ISBN 13: 9783800518319
Seller: moluna, Greven, Germany
Book
Kartoniert / Broschiert. Condition: New. Nachhaltigkeit (Sustainability) ist in aller Munde. Nicht nur Klimawandel und Energiekrise und deren Auswirkungen auf unser taegliches Leben fuehren uns deutlich vor Augen, dass wir uns dringend mit der Frage beschaeftigen muessen: Wie koennen wir unser Verhalte.