Items related to Beat the Cuts: How to improve public services and easily...
How to improve public services and easily cut costs. While the public sector is faced with axing services to save billions and deliver 25% - 40% budget cuts, there are organisations that are not only saving services but improving them and massively cutting costs as a result. Public sector leaders are currently weighing up heart-wrenching decisions to slash public services. This book shows that these dilemmas can be avoided. With no complex change programmes, expensive IT projects or extended training courses, this book describes a simple but effective method. It starts with the key questions and actions that will overcome resistance to change, enthuse staff and get concrete results in weeks. One government department, described in the book, discovered how to remove 52% of the calls to its new contact centre, eliminate 91% of its process steps and drastically improve service to its users. A 25% - 40% cut in budget is easy when you know how. If you are involved in the public sector and don't want to see services decimated, this is a must read book. www.BeatTheCuts.com
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While the public sector is faced with axing services to save billions and deliver 25% - 40% budget cuts, there are organisations that are not only saving services but improving them and massively cutting costs as a result. Public sector leaders are currently weighing up heart-wrenching decisions to slash public services. This book shows that these dilemmas can be avoided. With no complex change programmes, expensive IT projects or extended training courses, this book describes a simple but effective method. It starts with the key questions and actions that will overcome resistance to change, enthuse staff and get concrete results in weeks. One government department, described in the book, discovered how to remove 52% of the calls to its new contact centre, eliminate 91% of its process steps and drastically improve service to its users. A 25% - 40% cut in budget is easy when you know how. If you are involved in the public sector and don't want to see services decimated, this is a must read book. www.BeatTheCuts.com
Review:
The thinking in Beat the Cuts is an innovative way of designing work and Rob conveys new ideas such that they become easily applicable to produce tangible results. --Prof Neil Turner, University of Edinburgh, Royal Infirmary of Edinburgh
"About this title" may belong to another edition of this title.
- PublisherEcademy Press
- Publication date2011
- ISBN 10 1907722726
- ISBN 13 9781907722721
- BindingPaperback
- Edition number2
- Number of pages220
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Beat the Cuts: How to improve public services and easily cut costs
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Ecademy Press
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ISBN 10: 1907722726
ISBN 13: 9781907722721
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Book Description Paperback. Condition: Very Good. Beat the Cuts: How to improve public services and easily cut costs This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9781907722721
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Beat the Cuts: How to improve public services and easily cut costs
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(2011)
ISBN 10: 1907722726
ISBN 13: 9781907722721
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Beat the Cuts: How to improve public services and easily cut costs
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Book Description Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9781907722721
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Beat the Cuts: How to improve public services and easily cut costs
Published by
Ecademy Press
(2011)
ISBN 10: 1907722726
ISBN 13: 9781907722721
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Paperback
Quantity: 1
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Book Description Paperback. Condition: Very Good. In very good unread condition however markings to cover and slight bumps to edges of cover. Shipped from the UK within 2 business days of order being placed. Seller Inventory # mon0000102173
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