Who's Got Your Back: How to Design, Implement, Evaluate and Improve Your Business by Measuring and Engaging Human Performance - Softcover

Global Professional Publishing Ltd

Softcover

ISBN 10: 1906403740 ISBN 13: 9781906403744

Publisher: Global Professional Publishing Ltd, 2013

Synopsis

The title Who s Got Your Back relates to The people you monitor, develop, and coach protect you and the company through their skills .. People who are committed, don t hide, don t shun responsibility, and who can be relied upon in good times and bad. We need to measure their work, observe their behaviour, and reward them accordingly Organisations and leaders don t effectively measure performance so they re at a loss as to how to improve it. They measure the wrong things or measure the right things incorrectly. This is why so many organizations endure mediocre performance while the preponderance of the employees are rated above average and excellent. This book provides the pragmatics for why you must measure, what you must measure, and how to do so accurately with business growth as the objective.

About this title

Review:

"While "Who s Got Your Back?" is tailored for business leaders looking to leverage human capital and build better companies, its perspective is certainly relevant to everyone involved in the process of designing and developing customer and employee-facing experience."--Marisa Peacock, Senior Reporter"

"While "Who's Got Your Back?" is tailored for business leaders looking to leverage human capital and build better companies, its perspective is certainly relevant to everyone involved in the process of designing and developing customer and employee-facing experience."--Marisa Peacock, Senior Reporter

-While -Who's Got Your Back?- is tailored for business leaders looking to leverage human capital and build better companies, its perspective is certainly relevant to everyone involved in the process of designing and developing customer and employee-facing experience.---Marisa Peacock, Senior Reporter

About the Author:

Omar Khan is arguably one of the most global consultants and speakers in the world. He was the winner of "Top 25 Consultants in the World Award" from Consulting Magazine (first time in a decade the award was given to a Partner of a Boutique Consulting firm). Born in Egypt, the son of Pakistani diplomats, Omar has lived in Germany, the US, Kuwait, Saudi Arabia, the Netherlands, England, Japan, Pakistan, Sri Lanka, Dubai and Singapore. Omar studied at University College Oxford (BA and MPhil), and also wrote a thesis on Moral Responsibility and Kant's Noumenal Self. While there, he helped run the Oxford Crisis Counseling Center, Nightline, before proceeding to Stanford Law School.

Alan Weiss is one of those rare people who can say he is a consultant, speaker and author and mean it. His consulting firm, Summit Consulting Group, Inc. has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, State Street Corporation, Times Mirror Group, The Federal Reserve, The New York Times. He is an inductee into the Professional Speaking Hall of Fame(R) and the concurrent recipient of the National Speakers Association Council of Peers Award of Excellence, representing the top 1% of professional speakers in the world. He has been named a Fellow of the Institute of Management Consultants, one of only two people in history holding both those designations. His prolific publishing includes over 500 articles and 40 books, including his best-seller, Million Dollar Consulting (from McGraw-Hill). His newest is Million Dollar Coaching (McGraw-Hill), and his next is The Consulting Bible (Wiley). His books have been on the curricula at Villanova, Temple University, and the Wharton School of Business, and have been translated into German, Italian, Arabic, Spanish, Russian, Korean, and Chinese.

About this edition

• Publisher: Global Professional Publishing Ltd
• Publication date: 2013
• ISBN 10: 1906403740
• ISBN 13: 9781906403744
• Binding: Paperback
• Number of pages: 200