"Understanding Intercultural Communication" offers a comprehensive look at the foundational concepts of intercultural communication. Through its dynamic theme of flexible intercultural communication, authors Stella Ting-Toomey and Leeva Chung effectively bridge the gap between intercultural communication theory and practice. This book is distinctive because of its well-balanced emphasis on both cross-national intercultural communication issues and U.S. domestic diversity issues. Written in a conversational style, the text presents up-to-date, identity-based frameworks and fresh approaches. By integrating current empirical research with lively intercultural examples, this book illustrates the practical nature of the intercultural communication field. Ting-Toomey and Chung encourage students to think critically by asking thought-provoking questions throughout the text and posing intercultural ethical dilemmas for students to ponder.
The text offers strong coverage of such topics as the process of ethnic and cultural identity change, culture shock and intercultural adjustment, intercultural verbal communication styles, conflict facework interactions, romantic relationships and raising bicultural children, global identity challenges, and decision-making choices in intercultural ethics. Highlights of this text include: the use of domestic culture, global culture, and diversity "Jeopardy" boxes, "Double Take" personal narratives and stories, "Know Thyself" mini-assessments, "Quick Poll" reaction polls, "Picture This" intercultural-interethnic poems, and "Snapshots" illustrating cultural diversity and culture shock. In addition, dialogue scenes, global news clips, practical intercultural toolkits, and checkpoints reinforce student learning in each chapter. The accompanying Instructor's Manual/Testing Program provides chapter outlines and tips for managing challenging issues in the classroom. In addition, original exercises, activities, self-assessments, fun quizzes, and reflective discussion questions will keep students on an active-learning track. A dedicated Website is also available.
A separate interactive Student Study Guide on CD is included with every copy of the text.