Plane Speaking: The Wit and Wisdom of Michael O'Leary - Hardcover

Paul Kilduff

9781845135416: Plane Speaking: The Wit and Wisdom of Michael O'Leary

Hardcover

ISBN 10: 1845135415 ISBN 13: 9781845135416

Publisher: Aurum Press Ltd, 2010

On airline security: 'We are not going to die at the hands of toiletries.' On popularity: 'I don't give a shite if nobody likes me.' On customer service: 'Are we going to apologise if something goes wrong? No, we're f***ing not.' Refunds? 'You can't have one, so f*** off'. Airport operators? 'Overcharging rapists'. The European Commission? 'Communists'. Travel agents? 'Fuckers'. Some might call it radical, ruthless business logic; others, the foulmouthed abuse of a shameless gobshite. Whatever: Michael O'Leary, the shrinking violet who is Chief Executive of the awesomely successful low-cost airline Ryanair, has made it his business to offer you his opinion on everything, even if it often makes you wish you hadn't asked. Now, here is the very baddest of his collected wit and wisdom, on everything from the possibility of charging passengers for going to the loo on his planes to his Aunty-f***ing-Mavis. We may hate him when we end up being charged forty quid for a flight we thought we were getting for a penny, but who can fail to be mesmerised, enlightened or just laugh out loud at some of the stuff that issues relentlessly from the man's lips? Paul Kilduff is the author of the bestselling Ruinair (2008) and four novels. He lives in Ireland.

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Review:

We're all aware of O'Leary's emotional stance on his business and the customers who use it, but to see it all bound together in one book - we dare say it'll bring a tear to the eye. -- bitterwallet.com

...a compendium containing what must be almost everything the loudmouth Ryanair boss has ever uttered...As George W. Bush might have said, this is not a man to be misunderestimated. -- The Telegraph

...to others that appreciate his devil-may-care attitude to just about everything, this book will provide more than a few giggles. -- Irish Word

Love or hate Ryanair, the airline has fundamentally changed the airline business - and there's wit and wisdom aplenty in that... -- The Mail Online

About the Author:

Paul Kilduff is the author of the bestselling Ruinair (2008) and four novels. He edited Plane Speaking: The Wit & Wisdom of Michael O'Leary. He lives in Ireland.

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