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Exceptional Customer Service 2 E: Exceed Customer Expectations to Build Loyalty and Boost Profits - Softcover
Shows management how to not merely give good service but how to exceed their customers' expectations. This book also provides examples of companies that provide Exceptional Customer Service.
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About the Author:
Lisa Ford, CSP, CPAE, is a speaker with over 20 years of experience presenting to businesses, associations and government. David McNair brings over 25 years of experience in the fields of Organisational and Leadership Development. Bill Perry has enjoyed a distinguished career as a writer and author, college professor, consultant, public speaker, and seminar leader.
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- PublisherAdams
- Publication date1900
- ISBN 10 1605500380
- ISBN 13 9781605500386
- BindingPaperback
- Edition number2
- Number of pages224
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
Published by
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(2009)
ISBN 10: 1605500380
ISBN 13: 9781605500386
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
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(2009)
ISBN 10: 1605500380
ISBN 13: 9781605500386
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty Boost Profits
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ISBN 13: 9781605500386
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Softcover
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty Boost Profits
Published by
Adams Media
(2009)
ISBN 10: 1605500380
ISBN 13: 9781605500386
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty Boost Profits
Published by
Adams Media
(2009)
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ISBN 13: 9781605500386
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty Boost Profits
Published by
Adams Media
(2009)
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ISBN 13: 9781605500386
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EXCEPTIONAL CUSTOMER SERVICE 2 E
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(2009)
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ISBN 13: 9781605500386
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty Boost Profits
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Adams Media
(2009)
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ISBN 13: 9781605500386
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