Closing the Engagement Gap: How Great Companies Unleash Employee Potential for Superior Results - Hardcover

Julie Gebauer

Hardcover

ISBN 10: 1591842387 ISBN 13: 9781591842385

Publisher: PORTFOLIO, 2009

Synopsis

When people are turly engaged in their work they give more ""discretionary effort"" and make a huge difference to their company. They ask, ""What's in it for us?"" instead of ""What's in it for me?"". Yet an engaged workforce is as rare as it is valuable. This groundbreaking global study shows that most people are not engaged and don't contribute as much value as they could - not because they're lazy, but because their managers don't know how to draw the best out of them. Using real world examples, the authors show that consistently better engagement really is possible.

About this title

About the Author:

Julie Gebauer is the managing director of Tower Perrin's organizational research and workforce effectiveness practices.

Don Lowman is a member of the firm's executive council and board of directors, and is managing director of strategic growth. Towers Perrin, based in Stamford, Connecticut, is a global professional services firm that has more than 6,000 employees and serves about 700 of the Fortune 1000 companies.

Joanne Gordon is a veteran business journalist.

Synopsis:

Identifying the benefits of an engaged workforce that employs more discretionary effort and thinks in terms of the common good, a guide for managers reveals how to bring out the best in a workforce by increasing an employee's knowledge base, delegating authority, and recognizing achievement. 20,000 first printing.

About this edition

• Publisher: PORTFOLIO
• Publication date: 2009
• ISBN 10: 1591842387
• ISBN 13: 9781591842385
• Binding: Hardcover
• Edition number: 1
• Number of pages: 256