Transferring Learning to Behavior: Using the Four Levels to Improve Performance (UK PROFESSIONAL BUSINESS Management / Business) - Hardcover

Donald L. Kirkpatrick; James D Kirkpatrick

Hardcover

ISBN 10: 1576753255 ISBN 13: 9781576753255

Publisher: Berrett-Koehler Publishers, 2005

Synopsis

Since its creation in 1959, Donald Kirkpatrick's four-level model for evaluating training programs - reaction, learning, behavior, and results - has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And calculating and presenting results (Step 4) becomes tricky when, despite training, workers aren't fulfilling Step 3: applying what they've learned to their behavior. This book takes on this age-old challenge, first examining why learned concepts don't make it into practice, then offering solutions that will work in the real world. Coauthor James Kirkpatrick, a training practitioner, introduces five prerequisites that help an organization achieve ultimate training success. He includes practical examples (such as Toyota and Nextel) from his own work, plus 12 best-practice case studies.

About this title

Review:

"Don and Jim get to the heart of evaluation in Implementing Kirkpatrick's Four Levels. Their insights on management buy-in tactics, and many practical examples of how to execute comprehensive level three and four evaluations are truly invaluable. As no industry dynamics are exactly the same, I found the flexibility of options/tools/resources around learning evaluations to be credible and comprehensive."
--Barbara Hewitt, Executive Director, MGM Grand University

"Unless training directly addresses an organization's need, and unless the training professional can prove this with "evidence," the value of the program (or the entire training department) may be missed. What better authors to address this than Don and Jim Kirkpatrick!"
--Allison A.S. Wimms, Senior Training and Development Specialist, Johns Hopkins HealthCare LLC

"Without Kirkpatrick's Four Levels, we would all be flying blind! This new book is another very important addition to our evaluation body of knowledge and will provide very practical solutions to your evaluation problems."
--Christopher R. Hardy, Ph.D., Director, Strategic Planning & Customer Relationship Management, Defense Acquisition University

"Don and Jim Kirkpatrick have once again stepped up to help learning organizations address their measurement needs. Their new book takes their previous research to new heights."
--Kent Barnett, President, Knowledge Advisors

About the Author:

Donald L. Kirkpatrick is a Professor Emeritus, University of Wisconsin, and a widely respected teacher, author, and consultant. He has over thirty years of experience as professor of management at the University of Wisconsin and has held professional training and human resource positions with International Minerals and Chemical Corporation and Bendix Corporation. He is the author of eight management inventories and six books: Evaluating Training Programs: The Four Levels, How to Manage Change Effectively, How to Improve Performance Through Appraisal and Coaching, How to Train and Develop Supervisors, How to Plan and Conduct Productive Business Meetings, and No-Non- sense Communication. He has received the Best Book of the Year award from the Society for Human Resource Management. Don is past presi- dent of the American Society for Training and Development (ASTD) and is best known for developing the internationally accepted four- level approach for evaluating training programs. In 1997, he was intro- duced into TRAINING magazine's Hall of Fame, and in 2004 received the Lifetime Achievement award from ASTD. He received his BBA, MBA, and PhD degrees from the University of Wisconsin. He lives in Pewaukee, Wisconsin, and is a senior elder at Elmbrook Church and an active member of Gideons International.
James D. Kirkpatrick has worked in the field of organizational development for over fifteen years. He recently teamed with Corporate University Enterprise, Inc. in a leadership and senior consulting role to orchestrate and launch the Kirkpatrick Four Level Evaluation Certifi- cation Program and a robust approach to scorecarding and evaluation practice to support learning organizations through their corporate universities. Jim considers his expertise with balanced scorecards, evaluation, and transferring learning to behavior as his greatest assets. He is a former Vice President and Director of First Indiana Bank's corporate university, First Indiana University. He was responsible for First Indiana's balanced scorecard management system, leadership development, training, and the Career Development Program.

About this edition

• Publisher: Berrett-Koehler Publishers
• Publication date: 2005
• ISBN 10: 1576753255
• ISBN 13: 9781576753255
• Binding: Hardcover
• Number of pages: 220