This book demonstrates that for businesses to thrive in today's economy, human resource managers must take on four new roles: human capital steward, knowledge facilitator, relationship builder, and rapid deployment specialist. Each role is discussed in detail using examples from leading businesses.
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Mark L. Lengnick-Hall, Ph.D., is a Professor of Management in the College of Business at the University of Texas at San Antonio. He has human resource management experience in both private industry and state government. Dr. Lengnick-Hall has also consulted with and provided training for numerous organizations.
His articles have been published in journals such as the Academy of Management Review, Human Resource Management Review, Human Resource Management, Personnel Psychology, Personnel, Journal of Organizational Behavior, Organization Development Journal, HR Magazine, Training and Development, Employee Responsibilities and Rights Journal, Health Progress, Public Personnel Management, and the Journal of Management Education. He has co-authored two books: Compensation Decision Making: A Computer-Based Approach, published by Dryden in 1994, and Interactive Human Re- source Management and Strategic Planning, published by Quorum in 1990. Dr. Lengnick-Hall has also contributed chapters to other books.
Cynthia A. Lengnick-Hall, Ph.D., is a Professor of Management in the College of Business at the University of Texas at San Antonio. She has consulting and management experience in both private industry and higher education administration. Dr. Lengnick-Hall has consulted with and provided executive education for a number of organizations.
Human resource management policies, programs, and practices that served companies well in the industrial era will not be adequate for the challenges of the new, knowledge-based economy. For companies to compete effectively in this new environment, they must be flexible, adaptable, and adjustable. Companies must manage their intellectual capital as effectively as they do their tangible assets. This book provides a blueprint of new roles for human resource management in the knowledge economy. This book provides a blueprint for the HR function in the knowledge economy. It identifies the most important features of the knowledge economy and details four primary roles the HR function must adopt in order to meet these new challenges effectively. A secondary purpose of this book is to stimulate HR professionals to think beyond a simple operational focus on attracting, selecting, developing, retaining, and utilizing employees to a more strategic focus on managing human capital and managing knowledge.
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