The Office: Procedures and Technology - Hardcover

Oliverio, Mary Ellen; Pasewark, William R.; White, Bonnie R.

Hardcover

ISBN 10: 1337281360 ISBN 13: 9781337281362

Publisher: South Western Educational Publishing, 2018

Synopsis

Prepare for workplace success! This proven guide will help you hone the technical skills you need for an entry-level position in an office setting, including use of email and the Internet, integrated applications and office suites, and the latest technology tools. You'll also learn important soft skills that today's employers value, such as customer satisfaction, ethics, and telephone manners, as well as information systems and the global marketplace.

About this title

About the Author:

William R. Pasewark, Sr., earned the PhD at New York University. He taught both Business and Education courses at NYU, Michigan State, Penn State, and Texas Tech. Pasewark authored 105 best-selling business and computer books, seven of which won Texty Awards from the Text and Academic Authors Association. Work experience includes several jobs in the Wall Street section of NYC; Office Management Consultant; Marine Corps Sergeant in the Iwo Jima Invasion; General Manager of Pasewark LTD, a textbook authoring family partnership. Pasewark lectured in 31 states and several foreign counties. He attended 60 continuous NBEA conventions and was a registered lobbyist to require business courses in high schools.

About this edition

• Publisher: South Western Educational Publishing
• Publication date: 2018
• ISBN 10: 1337281360
• ISBN 13: 9781337281362
• Binding: Hardcover
• Number of pages: 560