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Benchmarking in Tourism and Hospitality Industries: The Selection of Benchmarking Partners - Hardcover

Wöber, Karl

 
9780851995533: Benchmarking in Tourism and Hospitality Industries: The Selection of Benchmarking Partners
Hardcover
ISBN 10: 0851995535 ISBN 13: 9780851995533
Publisher: CABI Publishing, 2002
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Benchmarking is a buzzword of the 1990s that desribes a method for comparing different companies, by measuring various data, performance and goals. This management approach to identify "who is the best?" and "what makes them so successful?" is increasingly popular, as it encourages managers and staff to consider performance measures and practices to increase profitability. This book focuses on the methodological aspects of the right selection of benchmarking partners.

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  • PublisherCABI Publishing
  • Publication date2002
  • ISBN 10 0851995535
  • ISBN 13 9780851995533
  • BindingHardcover
  • Number of pages288

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