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Service Magic: The Art of Amazing Your Customers - Softcover

Zemke, Ron; Bell, Chip

 
9780793164677: Service Magic: The Art of Amazing Your Customers
Softcover
ISBN 10: 0793164672 ISBN 13: 9780793164677
Publisher: Kaplan Business, 2003
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This work includes magic tricks that keep customers coming back for more! According to a recent study, one of the top five challenges facing CEOs today is improving customer service. "Service Magic" presents inventive, fun, and unexpected ways to surprise and delight your customers and maintain their loyalty.

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  • PublisherKaplan Business
  • Publication date2003
  • ISBN 10 0793164672
  • ISBN 13 9780793164677
  • BindingPaperback
  • Number of pages272
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Bell, Chip; Zemke, Ron
Published by Kaplan Business (2003)
ISBN 10: 0793164672 ISBN 13: 9780793164677
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Bell, Chip; Zemke, Ron
Published by Kaplan Publishing (2003)
ISBN 10: 0793164672 ISBN 13: 9780793164677
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