A follow up to the first edition, Information Anxiety 2 teaches critical lessons for functioning in today's Information Age. In this new book, Wurman examines how the Internet, desktop computing, and advances in digital technology have not simply enhanced access to information, but in fact have changed the way we live and work. In examining the sources of information anxiety, Wurman takes an in-depth look at how technological advances can hinder understanding and influence how business is conducted.
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This volume is sparklingly clear and readable and offers insight not only to designers, educators and content developers, but also to anyone who needs to communicate effectively through dense clouds of facts. If Wurman occasionally indulges in new-agey pop psychology, his analysis is never muddy and the more hard-headed reader will forgive him soon enough. The discussion alternates between describing the deeply stressful task of absorbing poorly organised data and exploring solutions that require a bit of rethinking but reward such an investment with improved understanding and, maybe, a state change from information to wisdom. We could do worse, and if we don't pay attention to Wurman and his colleagues, we almost certainly will. --Rob Lightner
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