The Global Diversity Desk Reference: Managing an International Workforce - Hardcover

Gardenswartz, Lee; Rowe, Anita; Digh, Patricia; Bennett, Martin

Hardcover

ISBN 10: 0787967734 ISBN 13: 9780787967734

Publisher: Jossey Bass, 2003

Synopsis

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You′ll discover how to increase effectiveness in managing diversity at three levels––the individual, interpersonal, and organizational. You′ll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.

Included with the book is a free CD–ROM containing customizable tools and templates!

About this title

Review:

"This book provides amazingly rich sources of conceptual models, practical guides and training tools to lead, manage, facilitate, and coach an intellectual diverse workforce for higher creativity and performance in global business. The dance between the perspectives of the four highly seasoned authors is reference for international practitioners and a large collection of intriguing materials for academicians. I recommend the book without reservation."
— Kichiro Hayashi, professor, Intercultural Management and Communication, Graduate School of International Management, Aoyama Gakuin University, Tokyo, Japan

From the Back Cover:

Leverage the Reality of Diversity in Your Organization

Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations to succeed in the worldwide marketplace by maximizing the potential of all their employees. This much–needed resource includes practical advice, tools, and techniques for working with a worldwide workforce and includes vital information about

• Understanding the impact of culture on business
• Communicating across cultures
• Maximizing global teams and work groups for higher performance
• Managing conflict
• Problem solving
• Systems for utilizing people effectively
• Managing performance, and
• Assessing readiness and developing competence to move an organization forward

About this edition

• Publisher: Jossey Bass
• Publication date: 2003
• ISBN 10: 0787967734
• ISBN 13: 9780787967734
• Binding: Hardcover
• Number of pages: 512