Successful Manager's Handbook - Hardcover

Hardcover

ISBN 10: 0751337358 ISBN 13: 9780751337358

Publisher: DK, 2002

Synopsis

This is the essential guide to effective management techniques, from motivating and appraising staff to mastering PR. Following the success of the bestsellers 'Essential Manager's Manual' and 'Managing for Excellence', this easy-to-follow, practical handbook combines the work of thirteen management experts.

About this title

Synopsis:

This text is a practical guide to effective management techniques, aimed at all managers seeking to improve in key areas of performance. It combines the work of experts in an easy-to-follow, practical format, including over 1200 power tips for boosting the efficiency of your team. Topics covered include: getting organized; writing effectively; thinking creatively; influencing people; developing NLP skills; dealing with difficult people; appraising staff; managing public relations and putting customers first.

About the Author:

Robert Heller is a leading authority in the world of management consultancy. He was the founding editor of Management Today, Britains's leading management magazine and has launched numerous magazines, including Campaign, Computing and Accountancy Age.

About this edition

• Publisher: DK
• Publication date: 2002
• ISBN 10: 0751337358
• ISBN 13: 9780751337358
• Binding: Hardcover
• Number of pages: 864
• Editor: Boulden George P., Ali Moi, Brake Terence, Unknown