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Improving Through Benchmarking: A Step-by-step Guide to Achieving Peak Performance (Richard Chang Collection: Quality Improvement S.) - Softcover
Synopsis
This text describes how a team used the model and tools in this book to benchmark their performance against the best of the best. If an organization is preparing for or considering benchmarking as a quality improvement tool, this book should be a useful guide. It can be used it to define benchmarking goals, decide whom to benchmark against, gather information, and adapt best-practice ideas.
"synopsis" may belong to another edition of this title.
- PublisherKogan Page Ltd
- Publication date1995
- ISBN 10 0749416556
- ISBN 13 9780749416553
- BindingPaperback
- Number of pages112
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Improving Through Benchmarking: A Step-by-step Guide to Achieving Peak Performance (Richard Chang Collection: Quality Improvement S.)
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Improving Through Benchmarking: A Step-by-step Guide to Achieving Peak Performance (Richard Chang Collection: Quality Improvement)
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