The Trusted Leader: Bringing Out the Best in Your People and Your Company - Hardcover

Galford, Robert; Drapeau, Anne Seibold

Hardcover

ISBN 10: 0743235398 ISBN 13: 9780743235396

Publisher: Simon & Schuster International, 2003

Synopsis

Any good manager feels an intuitive need to build trust inside his or her company and among employees. This guide shows managers how they can build trust within an organization, between manager and colleagues, bosses and employees. It lays out the different kinds of trust, gives diagnostic ways to determine whether trust is missing and where it needs to be supplemented, and ways to restore trust when it has been betrayed. The book contains exercises and quizzes, as well as formulas that quantify the economics of trust and show its importance in an organization. Stories of managers and employees working through issues of trust in many different real-life situations covering many different corporate situations and scenarios (acquisitions, slow-downs, and internal and external crises) are also included.

About this title

Review:

Richard D'AveniProfessor, Amos Tuck Graduate School of Business at Dartmouth, author of "Hypercompetition""The Trusted Leader" is extraordinarily well written, engaging, and insightful about an ordinarily inscrutable topic. Building trust is the critical success factor of management, yet it is often nonexistent in today's world. This book is a must-read for every MBA and anyone aspiring to move up the corporate ladder or holding a position of authority. Read it and succeed as a leader and a person.

About the Author:

Robert Galford is currently Managing Partner of the Centre for Executive Development (CED) in Boston. He is former Executive Vice President and Chief People Officer of Digitas, Inc., a leading Internet professional services firm. He has also taught executive education at Columbia Graduate School of Business and the Kellogg Graduate School of Management. He has written articles for The Boston Globe and Harvard Business Review. Anne Seibold Drapeau is Chief People Officer of Digitas. Ms. Drapeau formerly held management positions at Pepsi, J.P. Morgan, and FTD.

About this edition

• Publisher: Simon & Schuster International
• Publication date: 2003
• ISBN 10: 0743235398
• ISBN 13: 9780743235396
• Binding: Hardcover
• Number of pages: 256