Items related to The Trusted Advisor
Synopsis
This guide shows that the key to professional success goes beyond technical mastery or expertise. It explains why trust is more valuable than gold, and that success is about earning a client's trust. The book provides five steps for developing, managing and improving client confidence.
"synopsis" may belong to another edition of this title.
Review
William F. Stasior
senior chairman and former CEO, Booz-Allen & Hamilton
This book is engaging, enjoyable, and absolutely on target. It is packed with truth. "The Trusted Advisor" will guide success not just in the advisory professions but in leadership and life as well.
Carl Stern
CEO, Boston Consulting Group
An invaluable road map to all those who seek to develop truly special relationships with their clients.
Tom Peters
author of "The Professional Service 50"
This is a brilliant -- and practical -- book. In our "world gone mad," trust is, paradoxically, more important than ever.
Professor Charles Fombrun
Leonard N. Stern School of Business, New York University
"The Trusted Advisor" gets to the heart and soul of the advice business. This path-breaking book is a must-read.
Carl Stern CEO, Boston Consulting GroupAn invaluable road map to all those who seek to develop truly special relationships with their clients.
Tom Petersauthor of "The Professional Service 50"This is a brilliant -- and practical -- book. In our "world gone mad," trust is, paradoxically, more important than ever.
Professor Charles FombrunLeonard N. Stern School of Business, New York University "The Trusted Advisor" gets to the heart and soul of the advice business. This path-breaking book is a must-read.
William F. Stasiorsenior chairman and former CEO, Booz-Allen & HamiltonThis book is engaging, enjoyable, and absolutely on target. It is packed with truth. "The Trusted Advisor" will guide success not just in the advisory professions but in leadership and life as well.
Carl Stern CEO, Boston Consulting Group An invaluable road map to all those who seek to develop truly special relationships with their clients.
Tom Peters author of "The Professional Service 50" This is a brilliant -- and practical -- book. In our "world gone mad," trust is, paradoxically, more important than ever.
About the Author
Robert M. Galford is a managing partner at the Center for Executive Development.Charles H. Green is president of Trusted Advisor Associates, which focuses on trust-based client and customer relationships.David H. Maister, a leading authority on the management of professional service firms, is the author of the bestselling Managing the Professional Service Firm and Practice What You Preach.
Kent Cassella is an actor who divides his time between Vermont and New York. Television and film credits include all of the Law and Order franchise shows, FX's Rescue Me, Showtime's Brotherhood, and the Ben Affleck film The Town.
"About this title" may belong to another edition of this title.
- PublisherSimon & Schuster Ltd
- Publication date2000
- ISBN 10 074320963X
- ISBN 13 9780743209632
- BindingHardcover
- Number of pages224
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Hardcover. Condition: Very Good. The Trusted Advisor This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780743209632
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Hardcover. Condition: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 1.1. Seller Inventory # G074320963XI3N01
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The Trusted Advisor
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Hardcover. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780743209632
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The Trusted Advisor
Published by
Simon & Schuster Ltd, United Kingdom, London, 2000
ISBN 10: 074320963X
ISBN 13: 9780743209632
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. This guide shows that the key to professional success goes beyond technical mastery or expertise. It explains why trust is more valuable than gold, and that success is about earning a client's trust. The book provides five steps for developing, managing and improving client confidence. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR003279608
Quantity: 6 available